Contact Bigjpg

Contact Bigjpg Support


Company Name:

About: Using the latest Deep Convolutional Neural Networks. It intelligently reduces
noise and serration in images to enlarge them without losing quality.


 
  2025-06-17

Bigjpg Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bigjpg Website

Privacy Policy: https://bigjpg.com/htdocs/privacy_policy.html

Developer: bigjpg.com







3 Most reported problems 😔💔

4.0 out of 5

“parallel_limit”

2025-03-09

by Chad_fitz

I get the error, “parallel_limit”, with any image, even very low resolution images, with any settings. I also question whether this is related to the upscaler on the webpage of the same name. Also, if it uses waifu2x, why does it cost money? Waifu2x offers an iOS app directly for free.

buggy, crashes, paid subscription doesnt show on apple subscriptions.

2025-03-10

by KR Tong

if you upscale something big, itll redice the resolution, vectorize it, then upscale. end result is a lower resolution picture than before made of abstract looking vector shapes. also the subscription is $8 and doesnt downup on apple purchases/subscriptions so idk how to end the subscription.

Most images fail

2025-03-11

by Wbrett22

Most pictures I put through fail immediately. Be it x4 or x16




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