KnowU app not working? crashes or has problems?

KnowU Status

Published by Xingye(Hainan) Technology Co., Ltd

KnowU knows you better! We provide many professional and interesting tests to
help you understand more about your behaviors and character. You can get to know
your life, your love, and your career.

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Common dislikes about KnowU app

- The age feature produces an unpleasant result.

- It requires a monthly subscription to use any of the features.

Have a Problem with KnowU - Master Fortune in Life? Report Issue

Common KnowU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KnowU app on iOS and Android devices. Solve all KnowU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KnowU iPhone Issues and Solutions

KnowU iOS app crashes, not working, errors
KnowU iOS app network issues
KnowU on iOS has black/white screen

KnowU Android App Issues and Solutions

KnowU has errors/crashing/not working
KnowU server network connectivity issues
KnowU has black screen

KnowU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KnowU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KnowU app crashes or not working on Iphone (iOS):

Close and restart the KnowU app on iPhone
Update KnowU app to the Latest Version for iOS
Uninstall and reinstall KnowU iPhone app
Update your iPhone to the latest iOS version

Fix KnowU on iPhone unable to connect to server/internet connection issues::

To resolve KnowU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KnowU black/white screen (blank screen) on iPhone:

Follow the KnowU iOS app troubleshooting guide Here →

KnowU Android App Issues and Solutions

Fix KnowU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KnowU app issues:

Force Stop the KnowU App
1. On android, goto "Settings" » click KnowU app. » click "Force Stop".

Update KnowU to the latest version on PlayStore

Clear KnowU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KnowU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KnowU.

Fix KnowU unable to contact server/ KnowU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KnowU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KnowU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KnowU on android.

Solve KnowU black/white screens issue on Android:

Follow the KnowU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xingye(Hainan) Technology Co., Ltd, developers of KnowU.

Verified email

Contact e-Mail: [email protected]

23.53% Contact Match

Developer: RBR Mobile

E-Mail: [email protected]

Website: Visit KnowU Website

About this app

Want to boost your love, social and career life by indulging into your true inner self? The account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. We provide many professional and interesting tests to help you understand more about your behaviors and character. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Uncover your strengths and weaknesses with the best selection of personality tests developed by experts. Non-subscribers can enjoy free tests. this app will NEVER collect any personal information without your explicit permission. Looking for career advice or love advice? Are you looking for answers such as growth, romance, career, family, parenting, etc.? Let's explore your heart and find that you are a unique person and have a clearer direction for the future! Payment will be charged to iTunes Account at confirmation of purchase. We improve and encourage a balanced and happier lifestyle by providing insights and learnings with abundant quizzes. You can get to know your life, your love, and your career. Subscription Terms: By joining you accept our Terms of Service and Privacy Policy. We are here to help you to identify and develop them further. Let’s explore! You will be pleasantly surprised by the amount of hidden strengths and talents you have.