Contact NowNow Support
Company Name: noon E Commerce
About: NowNow is your one-stop-shop for everything you need, with delivery in under an
hour. From groceries to electronics & everything in between, NowNow has got you
covered!
Explore the best Supermarkets, Bakeries, Pharmacies, Pet Stores,
Florists, Butcheries, Organic Stores & more.
NowNow Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NowNow Website
Privacy Policy: https://noonnownow.com/docs/privacy_policy.html
Developer: Noon E commerce
3 Most reported problems 😔💔
Bad Customer Service
by Zena0911
Really bad experience . I have ordered 3 bottles of milk and in my notes requested to deliver the milk with the latest expiry date available. They brought the milk with earliest expiry date and they were not willing to exchange it claiming they satisfied my order and latest expiry means the date that comes first, saying that they can’t satisfy my complain and I should google what latest expiry date means. Requested manager to contact me , they never came back to me. Mr Mohamed from escalation team was Very rude and unprofessional. And the management team did not bother to help. Very disappointed.
Wrong listing of products on the application
by @Fatiin
Although I have contacted customer support teams several times, the application still has incorrect product listings as “out of stock” where in fact they are in stock. I called the store to confirm availability. Yet, nownow customer support is horrible, irresponsive and does not solve any issue I have raised.
Even after I requested escalation to upper management, i got the rude response that they are incapable of fixing this issue.
I have simply deleted the application along with Noon’s as they share the same support team!
Money taken and no order received
by DXB-Rider
The delivery driver obviously delivered at the wrong house and from that point no one at NOWNow knew what to do. But you can be sure they took my money without hesitation. 5 customer service agents later and none could help. Typical service standard. The one agent who called accused me of not knowing where I live and that my order is at my door. To say I’m disappointed is an understatement. Please pay cash only and don’t let the driver just leave your item at the door because you will never see it.
Have a Problem with NowNow by noon: Grocery & more? Report Issue
Why should I report an Issue with NowNow by noon: Grocery & more?
- Pulling issues faced by users like you is a good way to draw attention of NowNow by noon: Grocery & more to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NowNow by noon: Grocery & more customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NowNow by noon: Grocery & more.
