WATCH LINK Heart Rate App Reviews

by SoundRecluse

As it stands now, I’ve only had one successful ride using the watch link app and device which is rather disappointing since the only things you can find on it are praise pieces and videos about how easy it is to use. I’ve tried to search through their troubleshoot section on the watch link website and was given the stupidest FAQ questions. When looking for ways to troubleshoot connection problems they provide a generic “connection” FAQ answer that seems to gloss over any actual connection issues one might run into such as the device no longer broadcasting a Bluetooth signal. I’ve followed their instructions to the letter and have not had any luck. Buyer beware this is not the magical fix you were hoping for, keep searching.

by Tommyk203

I used WATCHLINKHeartRateApp and product for a year and it worked most of the time. There were times when it wouldn’t connect, especially when multiple people were in the vicinity of the pod. In addition, Peloton now supports direct heart rate integration with Apple Watch, and I no longer need the Watch link app or device. WATCHLINKHeartRateApp page in WATCHLINKHeartRateApp Store should probably be updated to not necessarily reflect the key focus of WATCHLINKHeartRateApp /pod as being Peloton integration.

by KrisTrax21

Really loved this product for the first few weeks, then all of a sudden stopped working completely. I tried to change the battery, and uninstalled WATCHLINKHeartRateApp only to find that it can't be reinstalled on my Apple Watch. Appears to be some glitch, and to make matters worse their customer service is contracted through another third party that manages several other products. I consider great customer service to be 1-2 business days response, and this seems like it's going to take much longer to get my issue resolved...

by MMM&I

I purchased a watchlink usb to use with my peloton tread. Two days after receiving it, setting it up and having it work on the tread. Peloton announced that the apple watch was now compatible. I sent an email to PK fitness requesting consideration of a return even if it was partial. They responded quickly and worked with me to return the item with a full refund. Customer service is always highest on my list of referring friends and family as without customers there is no business. I would consider this product and recommend them due to loyalty and high regard.

by Kapigipa

I had trouble with WATCHLINKHeartRateApp crashing on launch and wrote a review. Within a day or so I received a response from the developer then subsequently had a very helpful email exchange with the developer to diagnose the specific problem. Developer found and immediately pushed out a fix for the bug. Very impressed.

by JDeuce

We have WATCHLINKHeartRateApp/pod and also the heartbeatz pod/app. WATCHLINKHeartRateApp has much smoother integration with Peloton and Apple fitness. If you are trying to choose between the two this one is the clear winner. It just always works so you can spend time actually working out and not fighting with settings.

by Mbrproductions

When my Peloton HR monitor failed, I was looking for an option that did not require a chest strap or any other wearable; I just wanted to use my Apple Watch. I found out about Watch Link from a Peloton Facebook group, and took the plunge. So glad I did! Seeing my HR on the screen helps keep my workout where I want it. A small glitch recently had me reaching out to customer service, and Ed responded within MINUTES with a phone number. He talked me through the fix, which was a simple technical glitch. I cannot say enough good things about Watch Link!

by Ajhboiwe

I had issues with connecting device at first but with a quick email response the a phone call (answered by a real person, on the first ring!) it was solved with a reset of my peloton bike. It works great! I love having my heart rate displayed on Peloton screen and workouts tracked with Apple Watch. Thank you for a great product and even better customer support!

by Aega

I had a problem where the watch app refused to start a workout. After reaching out to customer service, I eventually stumbled into fixing it by opening WATCHLINKHeartRateApp on the phone and playing with settings. Other than that hiccup, WATCHLINKHeartRateApp /pod has been more reliable than the heart rate monitor chest strap that came with my Peloton.

by Jleff99

I am using the Watch Link app with the new USB Watch Link device. I really like the new hardware since I no longer need my iPhone when I use my Nordic Track X32i treadmill, just my watch. Also the Watch Link app automatically updates the Apple Health app on my iPhone tracking my exercise sessions. Watch Link just works. It is simple and seamless. Highly recommend!

by Msandlin

Our Tonal trainer HR connectivity was very unreliable and constantly disconnected with the Tonal’s native Apple Watch app. After seeing WatchLink for Peloton, we decided to give this a shot since it could connect via Bluetooth to Tonal. This little device has completely solved the problem we had with the Tonal app disconnecting. No more disconnects and seamless integration with Apple Fitness. Highly recommend!

by MelissaO416

Super excited that this works so well with my Peloton. Had a tiny hiccup probably due to user error and Ed was so responsive in getting me up and running and even took the time to help me find the right settings for my app and bike. Would absolutely recommend and will be telling all of my Peloton friends about this little gadget!

by Acrimefighter

I have Pro-Form & Peloton equipment and Watch Link is the accessory I needed. There is absolutely no connection issues, and the Watch Link USB is made well and there is zero lag time or pausing for heart rate data. I couldn’t be more happy with a product and if you get one, you will be too! The customer service you will receive from this company is of the highest quality.

by Kjlebleu

I’ve never trained with a heart rate monitor. A Peloton buddy recommended this so I thought I would give it a try. I bought the USB version and had some challenges getting it set up. Reached out to customer service and got immediate support. I had a few other questions and responses were fast and clear instructions were provided. I’m now enjoying seeing my heart rate displayed on the Peloton bike!
Thank you so much!

by GEMMS1

Since I didn’t want to breakdown and buy the new Peloton + in order to have my watch have the metrics displayed on screen I found a solution and saved myself $2,400.
WATCHLINKHeartRateApp is easy to start on your Apple Watch. I haven’t yet looked at any of the data of recorded workouts so I can’t speak to it.
If you do run into any issues they have amazing customer service. My issue was resolved and I am very thankful for Ed, he was great to work with.

by Neecher

I’m using this a little differently than most, broadcasting my Apple Watch to my major-brand bike computer during outdoor mountain bike rides. Have used it for about 10 hours total now and no dropouts. Bike computer picks it up as a heart rate sensor immediately and the watch app works better than any of the other “beatz” or cast heart rate apps. I just throw the Watch Link dongle in my pocket with my keys and don’t even notice it. It’s smaller than my car keys! Great work.

by Twalker6

This HR monitor has been so awesome. It links all classes on the Peloton with ease. I changed the battery after 7 months of use. Had an issue connecting. Sent an email thinking they would reach out the next day. But to my surprise I got a live person who walked me through the issue. All fixed in less than 10 mins. So grateful that I got my workout right after the call. I recommend this to anyone who uses an Apple Watch & Peloton +!!!

by Mklusacek

My Apple Watch wouldn’t connect to my Hydrow out of the box, but this little device made it possible. Imo much better than having to purchase a separate heart rate monitor and deal with another gadget. I like simplicity!

It took a couple tries to get it to set up. The support was fast and helpful, now it’s consistently connecting.

Tap WATCHLINKHeartRateApp on my watch, it connects in 1-2 seconds. Start the rowing workout, and off we go. Heart rate displays on my hydrow screen. Super easy.

by Merrilly TX

Extremely pleased with my purchase of the Watch Link USB for use with my Hydrow. Easy to install. (Be ensure you also purchase a USB-to-MicroUSB 2.0 adapter as the Hydrow only has a microUSB 2.0 port.) Easy to pair with WATCHLINKHeartRateApp . And excellent customer service, as they responded within an hour to a question I had and thoroughly walked me through an issue I had with connecting to the Hydrow. (Simply needed to reset the Apple Watch.) Well worth the money for the simplicity of the product and its associated app.

by Diane415

I’ve been using the pod with my Peloton (and 2 Apple Watches) for almost 9 months and it’s worked beautifully. Easy to set up, easy to connect, easy to use. Recently I ran into a settings issue and reached out for assistance. Ed gave me a call and within minutes he figured out what the problem was and had me back up and running. Great product. Great support. Extremely happy customer.

by TNIK

This is great for broadcasting your heart rate to my peloton bike and tread, but even if I turn off saving data directly to Apple Health, WATCHLINKHeartRateApp still duplicates my exercise minutes.

The Peloton app records my heart rate and writes to exercise minutes to Apple Health. For whatever reason, WATCHLINKHeartRateApp still records the exercise minutes and adds extra minutes on top of what Peloton adds.

If there’s a fix for this I’d be happy to find out!

by Dtattoli

The first week this was excellent. I submitted a help desk ticket to resolve issue, quick response but issues not resolved. I’ve gotten it to work now but not sure how stable it is. Purchased 2 watch link pods to one for my peloton “bike” & one for my tv when I do workouts through WATCHLINKHeartRateApp . I’m sure it’s a setting on either Apple health, the peloton app or the watch link app.

by GO_Boaty

It took me a bit to figure out how to use this device, thankfully Taylor stood by even did U-Tube videos for me. I’m thankful for her because now I don’t have to wear a heart rate monitor I just use my watch and my heart rate and strive score show up on both my Hydrow and Peloton. Love this device. I highly recommend

by Smurf Loving 101

I purchased this when my Peloton heart rate monitor broke. It’s super simple to set up & connect and gives me accurate metrics. Great customer service also!!

by Nicoled985

I use this with my regular Peloton Bike and it works so well. It’s so consistent and stable I almost think it may be better than than the connecting hardware installed in the new Bike+.

by Pattyboy1313

Great piece of gear. Even better was support when I was stumbling getting it working. Recommended to 5 of my peloton friends for tracking Strive Points. Just works seemlessly when I start bike now.

by O5863

I love love love this product. Why? Simply put, it works. It is easy to use and it syncs not only with my Peloton (original model, not the plus) but also with mPaceLine and if you are a Peloton rider who uses that app, you know how important that statement is! The support from the team has been great and I see highly recommend it!

by The BBO

I had a problem with my Watch Link pod not connecting to my Peloton Bike. Ed from customer service contacted me right away to help out. He sent me a replacement fob right away as well. The issue turned out to be with the Bike itself (needed a reboot) and not the pod. A big shoutout to Ed and the team for some A+ customer service. Thanks again.

by Ggjsjsbsbehsbs

The team took all the time needed to troubleshoot errors with my watch to ensure it could work with WatchLink. 10/10 recommend.