Concord Group Mobile Reviews

Concord Group Reviews

Published by on 2025-10-02

🏷️ About: Concord Group Insurance is on a mission to make a difference in our policyholders’ lives—from providing friendly customer service to processing claims with speed and ease. Our mobile app is no exception! Whether you’re at home or on the go, you can use this app to: • View and download policy documents • Access insurance ID cards • Pay your bills and view payment history • Manage document delivery options (go pap.


       


Is Concord Group Safe to Use?

We Investigate the app owner's website (Concordgroupinsurance.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
50.0%

🫥 Neutral
50.0%

😎 Positive experience
0.0%

~ from Justuseapp.com NLP analysis of 24 combined software reviews.

Is Concord Group Safe?
Concord Group Mobile does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Concord Group Legit?
Concord Group Mobile does not appear legitimate based on our analysis.
100/100



Read 10 Customer Service Reviews 😠💢

1.4 out of 5
Was 5 Stars, Now 1

App typically works fine, however for last month it hasn’t allowed me to login at all to pay my bill resulting in me having to track down my policy number and paying online as a guest. Please fix this issue ASAP!

Awful Customer Service, even worse app/website

App and website have not worked for weeks on end. Funny- the pay now button certainly works!!!

App isn’t working

All of a sudden it’s not working. I had to go to my agent’s office to the pay bill where they had trouble also. No explanation or information on when it’ll be fixed.

Not working

App doesn’t allow you to log in anymore it’s been going on for about a month now can’t log in through computer either

App never works

Got App for warning when payment is due! Never sends email and App is always down! You can do a lot better - put an effort in!

App stinks!

Was allowed to log in first time to pay bill. Now the only button on sign in page that works is the “ Leave Feedback”

App is broken

Can’t pay my bill, it’s due soon. Please fix, can’t pay online or app

The app won’t let me log in

Not even changing password works

Useless

ConcordGroup much like their website is pretty much useless. It’s 2025, this is unacceptable.

Login

ConcordGroup is not allowing me to log in.. Please fix ASAP!!



Is Concord Group Safe? 🙏

Concord Group Mobile does not appear safe based on available data. JustUseApp Safety Score for Concord Group is 0/100.
This assessment is based on our NLP analysis of 24 user reviews. Combined with the app store average rating of 1.4/5.

Safety Analysis

88.2% of users say app is risky 🚨
88.2%

11.8% of users say app is safe 👍
11.8%

0% of users have some concerns ⚠️
0%


Is Concord Group Legit? 💯

Concord Group Mobile does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Concord Group is 100/100 .
This conclusion is based on analysis of 24 user reviews.

🔏 Privacy & Data Safety

Concord Group collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Concord Group Mobile? Post a Review




Features

As a provider of personal and commercial property and casualty insurance, The Concord Group protects what matters most—from the homes and cars that families rely on to the small businesses that help communities thrive.

It’s a role we take seriously, and it’s one we know well: since 1928, Concord Group Insurance has been offering peace of mind and helping hands across Maine, Massachusetts, New Hampshire, and Vermont.

Concord Group Insurance is on a mission to make a difference in our policyholders’ lives—from providing friendly customer service to processing claims with speed and ease.

As a mutual insurance company, we are accountable to our policyholders; providing you with a positive experience is our top priority.

At The Concord Group, you are a person, not just a policy number.

  Contact Support
Developer:
Concord Group Insurance