Contact Cornix

Contact Cornix Support


Company Name:

About: Automated crypto trading for everyone. Cornix provides cutting-edge trading
automation for novices and pros.


 
  2025-03-05

Cornix Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cornix 10 LTD



Verified email ✔✔

E-Mail: support@cornix.io

Website: 🌍 Visit Cornix Website

Privacy Policy: https://cornix.io/privacy

Developer: Cornix 10 LTD








3 Most reported problems 😔💔

4.6 out of 5

Great idea, app just isn’t there yet

2025-03-21

by Justinr9999

There are some cool features like trailing entry and exit, but the app has dire API issues that are a death trap waiting to happen.

You know your rope is frayed and tends to break, don’t scale the mountain with it. You go on vacation and come back to Champaign-toasting friends in your chat group about the amazing results, but you got liquidated by a market wick. How?

Any time there is a little market turbulence (very frequent) or network latency, the API loses track of what you’ve got on the exchange. The app notifies you that you took profit 2 and moved your SL to TP1, then closed at trailing stoploss/TP1. But you look on the exchange (and you better watch it like a hawk if you use Cornix) you find that somehow the exchange didn’t get the close memo and you’ve been liquidated.

None of your junk bids that would’ve filled and made you rich were seen by the exchange. You’ve taken 100% of the risk, swallowed it, and reaped none of the reward.

When trading with Cornix, please multiply your risk by 5x when calculating Risk:Reward. Until Cornix can figure out how to get their API to properly function with the exchange during latency, you’re taking an incredible risk.

Again, my dire warning to you:
DO NOT USE CORNIX UNATTENDED - WATCH EVERY TRANSACTION AND MANUALLY SET YOUR SL IN THE EXCHANGE, ALWAYS

Support is useless, it can't help in any way. Questions are not solved, money is wasted

2025-03-22

by Aidar77

I paid for the subscription and then realized that I linked the wrong telegram account, the transfer to the right account is not possible, it so happened that I paid $ 450, but I can't use it. Terrible service, support responds that it can't help in any way…

Not honest

2025-03-23

by Isaaaamiiiil

Don’t trust the signal groups they recommended.
I wrote a review on a signal group Cornix recommended and they declined to submit it. Here is the review I wrote:

RUN AWAY!! Don’t subscribe!!

I joined the group after I saw them on telegram. after joining the admin @Xleyn all the time answered tomy wuestions after 4-5 days!
In one week after I setup my account I lost 30% of my money. 3 weeks later and in less then 2 hours I lost everything 100%.
I contacted the admin after losing everything for explanations No Response!!

RUN AWAY!!


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  1. Pulling issues faced by users like you is a good way to draw attention of Cornix to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Cornix customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cornix.


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