Contact LuvmeHair

Contact LuvmeHair Support


Company Name:

About: This application is developed for the corresponding APP end of our official
website ( shop.luvmehair.


 
  2024-04-17

LuvmeHair Customer Service 👿🤬😡😠💢😤

LuvmeHair Contact Information

Listed below are our top recommendations on how to get in contact with LuvmeHair. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LuvmeHair. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bowen Li








Read 41 Customer Service Reviews 😭😔💔

3.8 out of 5
Joyce M. Gais
2023-12-23

Trying to pay now with my visa credit card.??All info is correct.Wants me to use another pay method?? Why? That is how I purchase things.

Charletta Mattox Askia
2023-11-27

I am very disgusted with the quality of the 3 wigs that I purchased. I spent $275.63 on these wigs and none of them fit. First Order LM#3779217 1. Limited Design/ Mature Boss Natural Black Pixie cut glue less 13x4 frontal lace C part. Short wig 100% human hair 6 inches. The wig doesn't fit the sides are like cardboard and don't fit over my ear. The strap to hold this one on my head is to low at the nape and doesn't line up with my head the wig is awkward. Cost $139.90 2. Mature Boss Style Affordable pre styled short pixie cut undetectable invisible lace wig. This one as well doesn't fit either. The part that fits around the ear is also like cardboard and scratches the skin around the ear and doesn't lay flat over the ear. Cost $99.90 3. Second Order LM#3788469 Wet and Wavey/Water Wave 4x4 Closure Lace Glueless Side Part Short Wig 100% Human Hair x1. Too much hair on this wig. $111.93. I would like a refund on all 3 wigs. Very disappointed with this purchase. None of them have been worn. I look forward to hearing from your company. Please advise.

Vida Pittman Bailey
2023-10-05

I need my recent order LM3643612 return, DUE TO THE WIG CONSTRUCTION IS WAY TOO BIG . how do I proceed with this return

Monica Murray
2023-05-16

How can I unsubscribe. I do not want anymore emails. Thanks

Rosemarie Murray
2023-05-08

I received text that my order was suspended due to wrong zip code. So I tried have order re-delivered and put my info twice and gave out my debit card number twice. I'm confused that I made payment with the card and all went through, received email thanking me for my order 4/27/23 ( US95149011851421). Where's my order can't get in touch with you email and the 800# is incomplete. Please help and thank you.

Renee
2023-03-27

trying to return a wig you have no return address or label or phone number

Renee
2023-03-27

trying to return a wig you have no return address or label or phone number

Betty Sadler
2023-03-22

I'm trying to send you, your wigs back to you. And I need to know how to send them back due your company do not send a return label with your orders. I'm only trying to do what's right. The phone number that your company give out do not work, I would like to get my refund send back to me, just need to konw how to send them back to you!!!!!!!!!!!!!!

Monica Smith
2023-03-01

I was returning and you ask for pictures? I can't get the pictures to connect to the message. The wig is in good condition I just took it out of the box and looked at it. I realized the length was too short. Can I just return it so you can see the condition it's in. So, can I get what I need from you to send it back. Thanks so much!

EARLENE SMITH
2023-01-04

Second time hair tangles not what I ordered cheap wigs bad business and no contact number to return product.

Elouise Lockridge
2022-11-27

I brought items that totaled 173.70 with a Black Friday promotion code BFCM100 but when I paid the total changed to 273.70. I would like to cancel this order LM2892643

Martha Phillips
2022-09-10

I ordered 3 wigs on September 8, 2022, all I received thus far from y'all was Congrats! You finished your order and Order No.WH00049405 saying order confirmed. Order Summary amount total. Please let me know when ill receive my order. Thanks

Carolyn Jones
2022-08-20

i need to return this hair because this not what i like.

Tiara Thomas
2022-07-31

My hair I don’t like my 3 wigs and I want a full refund

Robin Moncur
2022-07-15

I placed an order for Brown Toned Ombre Cut Bob Pixie Cut With Bangs. What I received wasn't what I ordered. I want to return what I received and get what I ordered. I put this information in your chat and was directed to a screen asking for my name and charge card information. I have ordered several(8) human hair wigs from you and was very satisfied. Please send me the return info so that I may send what you sent me back and I can get what I ordered.

Charlita Torres
2022-07-07

I’m a first time buyer of luvme hair and your delivery is bad my order number 361920-wh00010603 i ordered 3 wigs June 24,2022 and this is July 7,2022 i paid in full price and still haven’t got them worse delivery I don’t have my products, but you got my full payment i should get my order have a nice day

B. Arlene Hazelton
2022-07-07

I would like to be able to speak with someone about a return and how your points system works. Had I known it was this hard to speak with an individual I would have never ordered a weed from you. I love to go to weeks that I got from you and my daughter likes the other one.

Bety
2022-05-17

Having a problem purchasing on y’all website I see so many bad comments now I’m confused

Kayan Clarke-Duggan
2022-04-09

Hi good day , I'm writing about order # LM2345885. I just checked my tracking and it says it was delivered yesterday but I did not get this package. I'm really very upset because this unit was very expensive.  I have bought several units from your website and DHL normally delivers it right at my door and I sign for it. Now I see usps on the tracking . I was home all day yesterday and this package never got delivered!! Please please let me know what you can do to help. Thank you

Marla
2022-03-31

I ordered a 20 inch wig and received what looks to be 16 inches.

B.lawson
2022-03-30

I need to return this product due to it's shorter than it appeared on the website. Please respond with instructions on how to return this product. There are several phone number no one answer either of them and tbe email address is not avalid one I'm guessing, I have sent three emails and no response. I just want a refund. Sorry for any inconvenience.

Shkina Goudeau
2022-03-15

I made 6 order on March 3,2022 and have yet to receive anything and I can't check the status of my order.

Beverly S Green
2022-02-05

my card that you have on file was hacked. You have not been able to process my payments because that card was cancelled, and I am in the process of waiting on the bank to issue me a new card. 862-243-0055. can someone please call me so that I can give you a different card for payments. thank you

Tanya Cluff
2022-02-04

I want a refund for my purchase. I have not received my order and it has been 2 weeks now. No responses to my emails. I will dispute the charge with my credit card company for a refund. Terrible customer service.

Barbara Gable-Johnson
2022-02-02

I have been trying to return a wig since I received in Jan 2022 and follow the instructions as you laid out. You will not respond to my emails and the phone number is incorrect. I will never buy from this company again. Terrible customer service. I will address this on ally social media accounts so no one else has to incur this.

Christina Smith
2021-12-26

I purchased four wigs under the promotion on facebook, I've purchased before straight from website. But this time it's saying it won't go through nd I never got a confirmation in my email

Sallie Hicks
2021-12-15

I need your phone number to customer service. I put in my card information on an order and computer went down

Shadone Fluellen
2021-12-09

My Apt# Is Not Displayed On My Shipping Address I Need To Add It To My Shipping

Merrie Mitchell
2021-12-04

Need return label

Gloria
2021-12-01

Why was my card debited twice?

Espayline Marcelin
2021-11-10

My payment is not going through. I received a suspected fraud message trying to pay using a debit card. you guys have no phone number or app or anything... I might be wrong.

Debra Reese
2021-08-10

I just bought a wig and now they 30% off i would like my difference in my money what is your phone number

Derrinda Green-Guider
2021-08-03

I never received my wig I ordered, I have knocked on all my neighbors doors and no one seen it so I need an new one shipped immediately

Mattie Kimble
2021-07-12

No customer service !!! I would like to return an item and get a full refund, however, I cannot find a legitimate email or phone number to contact the company. After the sell of the item, they are not available to contact!

Aquivea Richardson
2021-07-05

I am trying to get my refund. How can you not process my refund because I sent back the wig but chose to keep the bonnet. It’s simple, subtract the cost of the bonnet from the order and send me my money or just send me another wig. It’s been over a month now. I need my money or another wig. It’s silly that there is nobody who I can speak with on the phone. Hire a customer service rep, you making more than enough money. I am a loyal customer and I should not have to go through all of this to get a refund.

Lissa Bonds
2021-06-25

Trying to add all my point on my account need help

Clarisse
2021-05-25

I need to Toock agent pls

Debra Walker
2021-05-05

What is your customer service number to speak to someone

Worst shipping experience ever.

2022-05-01

by Lashay.Chey

Y’all need a new shipping place because dhl is horrible. My package was supposed to be delivered in 2-3 business days but was scheduled to deliver in 5. No big deal. Then it said they tried to deliver it but no one was home (I was home and no one knocked or rang the doorbell) so I decided to just sign a no contact delivery where they just drop it off and leave then was told the next day my they couldn’t ship cause no one was home.. even tho no one should of had to be home. Anyway now I can’t contact anyone. Dhl has no human people to talk to only robots and luvmehair apparently “can’t help me” because it’s the delivery places fault. Anyway if I don’t find this package I’m 5 days im gonna be out of $200. Never using this site again and my mom loved it until now.

Terrible

2022-05-08

by Fixitnowwata

I am a first time buyer from this company but I wear wigs all the time I had purchased a wet and wavy 20 inch head band WIg. I had put met hair in a ponytail it had got wet in the ponytail I took it out and it was matted and tangled hi conditioned it and try to coming out with a wide tooth comb the only thing I got from that was a lot of hair shedded I emailed the company and all I got was instructions on how to wash the wig I know how to take good care of my wigs I have went thru so many companies for different types of wigs and this is the first time that a wig has done this and for the amount of money I paid for the wig I would expect way better quality then this I’m so disappointed and dissatisfied with my experience and wig and for nobody to acknowledge or help me solve this problem is Beyond me

OK

2022-05-15

by __donah__

It is easy to understand the app as it is just like the website and I loooooooove their hair and prices!!!! Of course I recommend. However, my faults are:
1. You are unable to go back. Say you are checking out one of their products and you would like to go back to where you were previously. You are unable to do so because the app has no “back” button.
2. You cannot track your order or check to see the steps
3. You have to log in to your account every time. The app doesn’t store your information.
4. You are not able to remain logged in. You consistently have to log in to view orders and more details for your account. You can view your cart without logging in, but to be more in depth, you have to log in every time.
5. I forgot the other two 😫. But the app is cool. Just start over the process after you’ve checked out one wig and would like to move on to the next.


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  1. Pulling issues faced by users like you is a good way to draw attention of LuvmeHair to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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