Contact THE YES Support

I don’t know if it’s an influx of orders or just s*it customer service but I ordered a coat and a shirt by accident actually and I emailed them 5 minutes after doing so asking for them to cancel, never got a response. I emailed them days later asking for some kind of update on my order as I never received confirmation or anything. They email me back within 30 minutes (which says a lot about them that they ignored the first email) and I receive a very curt response say that estimated delivery is December 9th. It made me feel like I shouldn’t even be asking. But you’re app is the one that says delivery in 2-4 business days. And I didn’t receive any type of confirmation email. You should expect me to follow up. I just really don’t appreciate the service

I’ve been dreaming of this kind of app and started my profile and notice it’s all about expensive designer brands. I’m a seamstress and very picky about how my clothes look. I did all the settings and one of the first outfits that shows up in my list is a crop top and I said no to crop tops. 😡 Shows algorithm still needs work. I like the idea, but I’m going back to shopping in thrift stores. I don’t like the idea of encouraging more wasteful designers with their high prices, btw a lot of these designers get their clothes made cheaply and jack up the price cause of their name. If more people knew... I would have been a designer, but after learningthe ethics behind designing really is wasteful and bad for the environment.

This is a dummy app that sells items that aren’t even available or in stock! I order a pair of balenciaga crocs from them and then they email me days later after taking my money, stating that the item was out of stock… If you do not have access to the product or have some connections with the company, why are you selling these items??? I was told that they ship directly from brand, so really there is no need for the app. I can shop directly with the brands myself and besides I have managers contact at most stores… All they do here is advertise/ items, not even knowing the inventory, which is pointless…