Hero app not working? crashes or has problems?

Hero Status


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⚠️ Most reported problems ⚠️

Not working
53.8%

Connection
15.4%

Crashes
15.4%

Account
7.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Hero Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hero app on iOS and Android devices. Solve all Hero app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Hero iPhone Issues and Solutions

  2. Hero Android App Issues and Solutions
     


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SchoolMint, developers of Hero.


Verified email ✔✔

E-Mail: support@herok12.com

Website: 🌍 Visit Hero Website

Privacy Policy: https://www.schoolmint.com/privacy-policy/

Developer: SchoolMint


100% Contact Match

Developer: LINC-ED

E-Mail: app@linc-ed.com

Website: 🌍 Visit Hero Website



About this app

With drastic improvements to mobile barcode reading, redesigned workflows to make tracking multiple students easier, smarter ways to search for students, and new compliance modes, these new apps are designed to fit in seamlessly with how you work at school.  The new this app app is designed to make tracking behaviors, complying disciplinary actions, and reviewing student information an efficient experience on any mobile device.  The world is mobile first, and we believe your school productivity apps should be the same.  We're also excited about what these apps represent: a new mobile platform for this app that we can aggressively expand upon.  In the future, we will be adding classroom interfaces, integrating the student and guardian portals, and adding all kinds of amazing functionality to these apps. - Event tracking is not supported in the new apps at this time. - The general behavior tracking workflow has been revised. - You are now able to select multiple behaviors, and then initiate a scan or search to select a student. - Once you have selected a student, you can confirm all of the behaviors and consequences to apply. - A student's behavior history only shows the 200 most recent entries. - Compliance now has three modes: Search, scan, and list.