Contact Hero Support
Published by SchoolMint on 2023-12-13 About: The new Hero app is designed to make tracking behaviors, complying disciplinary
actions, and reviewing student information an efficient experience on any mobile
device.
With drastic improvements to mobile barcode reading, redesigned
workflows to make tracking multiple students easier, smarter ways to search for
students, and new compliance modes, these new apps are designed to fit in
seamlessly with how you work at school.
How to Contact Hero Customer Service/Support
Listed below are our top recommendations on how to get in contact with Hero by SchoolMint. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hero by SchoolMint. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SchoolMint
100% Contact Match
Developer: SchoolMint
E-Mail: [email protected]
Website: Visit Hero Website
100% Contact Match
Developer: Hero K12 LLC
E-Mail: [email protected]
Website: Visit Hero K12 LLC Website
Reported Issues: 3 Comments
By Fitnessfanatic21
Terrible - does not sync, times out
We recently got the new hero and printers for our school. We have had nothing but trouble from getting them synced to our phones to daily use. The new printers did not come with the necessary drive to sync to the iPhone. And anytime i try to sync to the printer, it takes at least 5 min to get the Bluetooth connected. But if I stop printing for a minute, I have to go through the process all over - repeatedly restarting the app, Bluetooth, and the printer. Even after trying to fix the settings so it doesn’t time out, it continues to do so. And most recently, hero has deleted my account and I am unable to login. I can’t even get a new account because it says I already have one - even though it isn’t showing. Overall - the app and the printer have been. Nothing but a headache all school year. (Ps. The paper rolls are much smaller now also meaning you have to replace them more frequently). Would not recommend the application or printer.
By an0ther annoyed user
this application bugs out post installation after around a week. (1/5)
ive re-installed this app twice now and both times i’ve been logged out after approximately a week and after logging into my account again, the UI is totally bugged. it doesn’t show me my student dashboard and i cannot do anything. this is a nice app for school but the performance issues this application has makes “hero” unusable.
By KMSTech
This app doesn't work
When I try to lookup a student the app crashes. I thought it might be the brand new iPod touch that I'm using but I tried all six that I bought and they all crash at the same point. Just to be sure I use my phone and it does the same thing. This app is useless if I cannot look up students!
Have a Problem with Hero by SchoolMint? Report Issue
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Why should I report an Issue with Hero by SchoolMint?
- Pulling issues faced by users like you is a good way to draw attention of Hero by SchoolMint to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hero by SchoolMint customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hero by SchoolMint.
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