mhplus Bonus app not working? crashes or has problems?

mhplus Bonus Status

Last Updated on 2024-04-19 by mhplus Krankenkasse

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

42.9%

Not working

42.9%

Crashes

14.3%

problems reported in the last 24 hours

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Common mhplus Bonus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mhplus Bonus app on iOS and Android devices. Solve all mhplus Bonus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mhplus Bonus iPhone Issues and Solutions

mhplus Bonus iOS app crashes, not working, errors
mhplus Bonus iOS app network issues
mhplus Bonus on iOS has black/white screen

mhplus Bonus Android App Issues and Solutions

mhplus Bonus has errors/crashing/not working
mhplus Bonus server network connectivity issues
mhplus Bonus has black screen

mhplus Bonus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mhplus Bonus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mhplus Bonus app crashes or not working on Iphone (iOS):

Close and restart the mhplus Bonus app on iPhone
Update mhplus Bonus app to the Latest Version for iOS
Uninstall and reinstall mhplus Bonus iPhone app
Update your iPhone to the latest iOS version

Fix mhplus Bonus on iPhone unable to connect to server/internet connection issues::

To resolve mhplus Bonus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mhplus Bonus black/white screen (blank screen) on iPhone:

Follow the mhplus Bonus iOS app troubleshooting guide Here →

mhplus Bonus Android App Issues and Solutions

Fix mhplus Bonus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mhplus Bonus app issues:

Force Stop the mhplus Bonus App
1. On android, goto "Settings" » click mhplus Bonus app. » click "Force Stop".

Update mhplus Bonus to the latest version on PlayStore

Clear mhplus Bonus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mhplus Bonus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mhplus Bonus.

Fix mhplus Bonus unable to contact server/ mhplus Bonus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mhplus Bonus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mhplus Bonus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mhplus Bonus on android.

Solve mhplus Bonus black/white screens issue on Android:

Follow the mhplus Bonus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at mhplus Krankenkasse, developers of mhplus Bonus.

Verified email

Contact e-Mail: [email protected]

About this app

Sammeln Sie ihre Bonusaktivitäten direkt über ihr Smartphone oder Tablet und reichen Sie diese ganz einfach ein. Nutzen Sie die praktische Fotofunktion oder lassen Sie sich Ihre Aktivität per Unterschrift auf dem Display quitieren. Per Knopfdruck reichen Sie alle Maßnahmen zusammen bei Ihrer mhplus ein - wann immer Sie möchten. Oder wenden Sie sich einfach an unser Serviceteam unter info@mhplus. de. Den Fitcash-Gesundheitsbonus der mhplus gibt es jetzt auch als App. Sie haben Fragen zur mhplus-APP? Ihre mhplus wünscht Ihnen viel Spaß mit der neuen mhplus Bonus-App!