Contact Birch Lane Support
Company Name: Wayfair LLC
About: Explore our collection of classic, well-made furniture and decor conveniently
from your mobile device. Shop the exact pieces featured in inspirational photos,
read real customer reviews, track your orders, keep personal lists for your
projects, and more.
Birch Lane Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wayfair LLC
Verified email ✔✔
E-Mail: service@birchlane.com
Website: 🌍 Visit Birch Lane Website
Privacy Policy: https://www.birchlane.com/customerservice/general_info.php#privacy
Developer: Wayfair, LLC
4 Most reported problems 😔💔
I HAVE A COFFEE TABLE BEING DELIVERY TODAY. PLEASE TELL ME THE TIME OF THAT DELIVERY. THANKS, KIM DARBY
Be careful
by Pihshs
When you order something here they don’t even have it in stock but pretend they do and keep lying for a mo th that it is coming but never comes then finally tell you. We never had that table in the first place. Just be careful!!! I fell for it. I order 1000 of dollars if way fair no problem. As long as it’s not labels birch lane you should be ok.
Beware- won’t price match/shoddy customer service
by Shawnie_C
Purchased a bed 4 days ago with their Black Friday “sale”. Today the bed is still on sale and an additional 25% off.” ($182). They refuse to price match. So I am reordering the bed, paying $138 to ship the bed that arrived yesterday, so I can still get some sort additional savings. I won’t order from them again, that’s terrible. Black Friday sale pricing should be your best sale price. **update/reply to below** I did contact customer service several times and was told they have a policy not to price match.
Rating the app … not the stuff they sell
by DaisyFire2
I do not understand the 4.9 rating for an app that doesn’t let you filter by product details like size, color, etc. It’s crazy that you have to look through page after page of dressers (long ands short, tall and skinny, French provincial to modern, and light, dark, and white painted wood) to try to find what you are looking for. You can’t even sort (or filter) by price. No thank you. I will shop elsewhere.
Have a Problem with Birch Lane? Report Issue
Why should I report an Issue with Birch Lane?
- Pulling issues faced by users like you is a good way to draw attention of Birch Lane to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Birch Lane customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Birch Lane.
