Contact OpticsPlanet com Support
Company Name: Opticsplanet, Inc.
About: At OpticsPlanet.com you'll find hundreds of thousands of products for both those
who take their passions seriously and the professionals that protect and serve
others.
OpticsPlanet com Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with OpticsPlanet.com. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact OpticsPlanet.com. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
LIES ABOUT INVENTORY AND SHIPPING
by JasonThomg21
Don’t waste your time or money! Go to Primary Arms, Brownells or Midway USA instead!
I’m deleting this ridiculous app, what a joke!
I ordered stuff (for a birthday grift) from this site that said “In Stock” and will take 1-4 days to ship out to me. On day 5 I get an email saying it’s taking longer than expected and no estimated time of when it will be shipped out. It’s been about 2 weeks now and still nothing! Tried calling and you only get an automated machine saying the same thing and instead of trying to do something to make up for it like rush delivery or throwing in a little something for the trouble or even a discount, nothing! Top it all off, if I want a refund it’ll take 3 weeks just to get my money back!!!
I’m not the only one that this has happen too either! A few of my buddies and tones of people from a Facebook group I’m in as well
The app is good, the service is upmost trash though
by Sam526
I have been trying to get ahold of any kind of customer support with help on my orders, all to no avail. Email after email are only responded with automated messages. Call waits are painfully long. When I finally do get ahold of someone, they regret to inform me that it is too late to change/alter the status or address of my order. Now I get it, we are all human and people make honest mistakes, but I have over $200 dollars tied up with optics planet with none of the products in hand. I really want to like you optics planet, but man do you make it hard. And please don’t blame Covid for all of your problems, yes we are all suffering from it, but really how hard is it to do a call back system or listen to voice mail.
Caveat
by AresianNight
The app is lovely. I’ve always quickly found multiple options that suit my desires for parts and accessories… shipping and stock, on the other hand, have been less reliable. Once, product got lost in the mail (which, could be blamed on USPS, once, I actually forgot I ordered something until notified a few months later that I’m being reimbursed for the product. In either case, the reputation across the community is good, and the customer service experience has been stellar each time.
Have a Problem with OpticsPlanet.com? Report Issue
Why should I report an Issue with OpticsPlanet.com?
- Pulling issues faced by users like you is a good way to draw attention of OpticsPlanet.com to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OpticsPlanet.com customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OpticsPlanet.com.
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