Acute Art app not working? crashes or has problems?

Acute Art Status

Last Updated on 2024-08-16 by Acute Art ltd

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Common Acute Art Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Acute Art app on iOS and Android devices. Solve all Acute Art app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Acute Art iPhone Issues and Solutions

Acute Art iOS app crashes, not working, errors
Acute Art iOS app network issues
Acute Art on iOS has black/white screen

Acute Art Android App Issues and Solutions

Acute Art has errors/crashing/not working
Acute Art server network connectivity issues
Acute Art has black screen

Acute Art iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Acute Art app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Acute Art app crashes or not working on Iphone (iOS):

Close and restart the Acute Art app on iPhone
Update Acute Art app to the Latest Version for iOS
Uninstall and reinstall Acute Art iPhone app
Update your iPhone to the latest iOS version

Fix Acute Art on iPhone unable to connect to server/internet connection issues::

To resolve Acute Art network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Acute Art black/white screen (blank screen) on iPhone:

Follow the Acute Art iOS app troubleshooting guide Here →

Acute Art Android App Issues and Solutions

Fix Acute Art not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Acute Art app issues:

Force Stop the Acute Art App
1. On android, goto "Settings" » click Acute Art app. » click "Force Stop".

Update Acute Art to the latest version on PlayStore

Clear Acute Art App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Acute Art app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Acute Art.

Fix Acute Art unable to contact server/ Acute Art internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Acute Art » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Acute Art » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Acute Art on android.

Solve Acute Art black/white screens issue on Android:

Follow the Acute Art android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Acute Art ltd, developers of Acute Art.

Verified email ✔✔

E-Mail: customersupport@acuteart.com

Website: 🌍 Visit Acute Art Website

Privacy Policy: https://acuteart.com/privacy-policy

Developer: Acute Art

About this app

Use AcuteArt to place the artwork, adjust the shadow angle and light intensity to match your surroundings or switch on the torch to light up the artwork at night. A new way to discover, experience and collect augmented reality artworks by the world's most celebrated artists. Then capture it in a stunning photo or video and share with family and friends.