Contact Dubai First Support
Company Name: First Abu Dhabi Bank
About: SEAMLESS DIGITAL ONBOARDING JOURNEY
Dubai First offers a mobile-first
experience, now with a seamless digital onboarding journey. No in-person
meetings.
Dubai First Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First Abu Dhabi Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Dubai First Website
Privacy Policy: https://www.dubaifirst.com/en-ae/privacy-policy
Developer: FIRST ABU DHABI BANK
Can I trust Dubai First app?
Protect your data and wallet. We investigate the developer's website (Dubaifirst.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Worst banking app ever.
by Marceth
First off I’m one of those rare people that want to check the balance of my credit card transactions as I spend money. With FAB this is impossible. The app regularly shows an incorrect balance. I keep track of every amount I spend and when I notice it doesn’t match what is in the banking app I reconcile down to the fil only to find I haven’t missed any transactions and I can’t match the balance. I then call customer support only to find there are some hidden amounts that I will only see when the monthly statement is issued. This has happened multiple times.
So in summary the one thing you expect a banking app to have is correct information - not the case with this app.
needs credentials again and again
by UAE, Disgruntled User
Since The new updates, whenever i login the dubai first app, it is asking to go through the complete process again saying this is new device you login from? i have to repeat every time i have to login. because of this I cant keep track, I cannot use this card anymore
It is very hectic and inconvenient. what are apps for?
Avoid this card at any cost
by God Brother
I've called the call center and asked them to cancel because of the hefty annual charge, especially it doesn't come with any extra service whatsoever. I was then told that bank will waive the fees if I do a min spend of 5k the next month. Few months they charge my card annual fees just the same. It's a ripoff
Have a Problem with Dubai First? Report Issue
Why should I report an Issue with Dubai First?
- Pulling issues faced by users like you is a good way to draw attention of Dubai First to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dubai First customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dubai First.
