Contact LeafSnap Plant Identification Support

The second time it asked for credit card information which it said was for verification and targeted ad use only and that I would be charged nothing. After entering info, it then said in small print that I was automatically entered into a for pay targeted advertising program that if not canceled would end up costing a lot of money. Instead of figuring out how to cancel their program, I just paid the balance on my card and reported it lost. I don’t mind paying for good apps, but fraud and charging for unrelated and unwanted crap is wrong and criminal.

I bought the less expensive version so I expected the nuisance ads. However, the game ads pop up with a very small x in the upper right top of screen that doesn’t work to close. At least the Facebook stuff lets you close their ad. Please fix or get rid of the game ads. Have to force quit to get rid of the game ads. If this can’t be fixed I will uninstall and don’t recommend anyone use the ad version. The identification works relatively well. I have a degree in wildlife biology an have studied plant taxonomy so I have more knowledge to fall back on than the casual user.

I’ve been using the free version of this app to identify flowers and leaves while hiking with my kids and love it. We enjoyed being able to look back at the photo gallery to check the name of the plants we identified on prior hikes. However, with the new update, I can not access my photo gallery. Now I can not access any of the plants I’ve collected photos of unless I pay a monthly fee. Paying a monthly fee is not an option. I am disappointed!