Are you having issues? Select the issue you are having below and provide feedback to Vixer.
- Limited design freedom
- Some features are not intuitive enough
- No option to extract just the sounds from another video
- Only one song to a video
The slide show makes 2-3 photos black then it will not save or send to another platform
App will not upload/export video. I have been trying for a week. At one point it started to export twice but once it got to 98% it just kicked it off of the app as if nothing ever happened. Very frustrating especially when you have a subscription.
App is saying my files are currupt did and then randomly said I know error ... my files are fine it’s the app
App will not export / download video ….
While it used to have no issues, it suddenly says “unknown error” when I add photos to any project. It also removed my audio from previous projects I have made for some reason. I was going to renew my subscription in august but not going to if I can’t get this resolved.
The app will not let me save my videos
I am trying to change speed on my clips; however, the original audio of the video clip was muted. Is it normal?
Won’t let me save, download my video or even updgrade the app!
app is now taking hours to upload a 5 second video to edit
I am trying to make a video, but it will not upload hardly any of my photos to the video because it says they are damaged. I have made many videos before using this app and I’ve never had this problem. Help please!
The app won’t let me save my completed video.
Complete guide to troubleshoot Vixer app on iOS and Android devices. Solve all Vixer app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Popixels Ltd., developers of Vixer.
E-Mail: [email protected]
Website: 🌍 Visit Splice Website
Privacy Policy: https://support.bendingspoons.com/privacy.html?app=409838725&version=3.3.0
Developer: Bending Spoons
You may cancel automatic renewal and manage your subscription by selecting Manage App Subscriptions in your iTunes Account settings and selecting the subscription you want to modify. Should you choose to upgrade to a Premium subscription, payment will be charged to your iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. Edit and mix videos easily with just a few taps, merge multiple clips, live videos and photos to one movie. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a Premium subscription, where applicable.