PMC WayFinder app not working? crashes or has problems?

PMC WayFinder Status

Last Updated on 2023-01-12 by Connexient, LLC

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Common PMC WayFinder Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PMC WayFinder app on iOS and Android devices. Solve all PMC WayFinder app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PMC WayFinder iPhone Issues and Solutions

PMC WayFinder iOS app crashes, not working, errors
PMC WayFinder iOS app network issues
PMC WayFinder on iOS has black/white screen

PMC WayFinder Android App Issues and Solutions

PMC WayFinder has errors/crashing/not working
PMC WayFinder server network connectivity issues
PMC WayFinder has black screen

PMC WayFinder iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PMC WayFinder app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PMC WayFinder app crashes or not working on Iphone (iOS):

Close and restart the PMC WayFinder app on iPhone
Update PMC WayFinder app to the Latest Version for iOS
Uninstall and reinstall PMC WayFinder iPhone app
Update your iPhone to the latest iOS version

Fix PMC WayFinder on iPhone unable to connect to server/internet connection issues::

To resolve PMC WayFinder network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PMC WayFinder black/white screen (blank screen) on iPhone:

Follow the PMC WayFinder iOS app troubleshooting guide Here →

PMC WayFinder Android App Issues and Solutions

Fix PMC WayFinder not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PMC WayFinder app issues:

Force Stop the PMC WayFinder App
1. On android, goto "Settings" » click PMC WayFinder app. » click "Force Stop".

Update PMC WayFinder to the latest version on PlayStore

Clear PMC WayFinder App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PMC WayFinder app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PMC WayFinder.

Fix PMC WayFinder unable to contact server/ PMC WayFinder internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PMC WayFinder » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PMC WayFinder » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PMC WayFinder on android.

Solve PMC WayFinder black/white screens issue on Android:

Follow the PMC WayFinder android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Connexient, LLC, developers of PMC WayFinder.

About this app

Users may view the indoor maps, search for a specific location, specialty or doctor, browse common points of interest, and navigate to your selected destination. The PMC WayFinder is our digital navigation tool to find your way around Pikeville Medical Center and to locate our clinics throughout the region. PMCWayFinder provides directions from your home to your location inside the hospital or to our clinics. Once in the hospital, you’ll find step-by-step directions. PMCWayFinder will also provide suggested parking locations and remind you where you parked. Updated every second to match your current location, the Blue Dot guides users during navigation.