Contact Shark Arsenal

Contact Shark Arsenal Support


Company Name:

About: [Access Powerful Peripherals Easily] Gear Box is the hardware management hub of
peripherals for playing mobile games on the entire Black Shark series. After
connecting the device to cellphone via Bluetooth, you can perform operations
such as calibration, firmware upgrade, lighting effect design, and walkthrough
review in Gear Box to prepare yourself for a competitive journey in mobile games.


 
  2026-03-27

Shark Arsenal Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Shark Arsenal Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 南昌黑鲨科技有限公司






Can I trust Shark Arsenal app?

Protect your data and wallet. We investigate the developer's website (Esports.blackshark.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.1 out of 5

Buyer beware

2025-03-28

by Luffy661

If you have ios don't get anything other than the phone cooler I just received my gamepad 3L and does not work for Jack. The worst part it only supports Chinese version of games no globally so won't even work with your basic games. Also you can't map keys for any game. It says you can Create one to configure but doesn't work either. Save your $80 and stay away. The phone cooler no issues works like a charm but overall usage when it comes to ios don't for the love of God.

Will not work

2025-03-29

by Legalice

Will not accept the Agree button. Refuse works, Agree does not which makes the fan I bought unusable. Going to have to return it.

Version update error

2025-03-30

by Phonyan02

New version update have error to connect all devices.




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  4. If you are a Shark Arsenal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shark Arsenal.


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