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I an an unapologetic liberal. I am also a news junky who hates media for putting profits above honesty. This behavior causes me to be skeptical of ALL for-profit news sources. I spend countless hours researching news that is questionable. I AM YOUR DREAM CUSTOMER. I would gladly pay you to provide reliable evaluations of content. BUT, I DELETED YOUR APP AFTER DOWNLOADING IT BECAUSE YOU WON’t ALLOW ME TO ASSESS YOUR SERVICE WITHOUT SEEING WHAT I’M BUYING) I don’t commit my time or money blindly. (your signup procedure takes my time, more so if I have to cancel in 2 weeks) It’s a shame that an honest company trying to stay in business while providing a valuable service may fail because of a bad business model. Trust your customers (I have never seen evaluations so bifurcated, only 1s and 5s) your market is already cynical don’t give us a silly reason to avoid you

This is a pay app but they don’t say that up front. You can sign up for an account and when you get to the give us your credit card information, there’s an option that says “Continue signing up for a 2-week free trial subscription,” but you’re required to give your credit card information. Huh?? If you don’t want to, there’s a “Maybe Later” link that should be labeled (if they’re being truthful), “click here to leave this page but you won’t be able to use the app until you give us your credit card information even though we have a 2-week “free” trial.”

I installed this app and it prompted me to login, but there was no way to login. No way to create an account. No link. No nothing. Their useless so-called help menu only took me back to the initial tutorial, Which is useful only if you can actually open the app, which I could not. I deleted this stupid app. Too bad: it’s a great idea, much needed. But they need to hire a UX designer who has actually graduated from middle school.