Justworks Reviews

Justworks Reviews

Published by on 2024-10-21

🏷️ About: The Justworks Mobile App brings all of your most important HR information to the palm of your hand through a simple, easy-to-use app. Access your paystubs, view and request time off, and see all of your insurance information from one place.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
53.0%

👿🤬😠 Negative experience
32.4%

🙄💅🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 2,170 combined software reviews.



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Emails

2024-06-23

Just got an email saying to update / verify information yet when you click the link in the email it just takes you to account settings. Nothing to verify, nothing to do. This email wasted like 30 minutes of my life trying to figure out what the prompt / assignment was… which was nothing. When you send an email with a link, make the link go somewhere that addresses what the email mentions. Otherwise you’ll have a bunch of people wasting their time doing nothing.

Misleading

2023-11-20

App constantly shows notifications (red circle with number) but when I open app there are no new items of any sort anywhere.

Data won’t load

2023-12-21

Justworks is empty. Are other people reporting same issues??? You login and there’s nothing there when there should be

Useless

2024-01-22

I open Justworks and I just get a phone screen telling me I can get paid. Zero functionality. Completely useless

JustWorks is great but Slavic401k is not

2024-02-23

I love this app, it’s an amazing product, very modern and clean and useful. I’ve used it at multiple jobs and I love it.

My problem is with their preferred partner for 401k management. Slavic401k has the feel of an early 2000s banking website, it’s slow and clunky, and most annoyingly, it won’t sync with third party retirement planning services like Wealthfront. this app should help Slavic401k modernize, or they should find a 401k partner that already has.

Minimal functionality and notifications won’t clear

2024-03-24

Minimal functionality and notifications won’t clear

It’s getting better but lacking most of what the site offers. In had an alert 2 days ago, addressed it and still have it. Can’t figure out how to clear and I don’t ever keep any notifications.

Will need to turn off notifications until it’s fixed

notification

2024-06-14

I have a notification showing on Justworks and there is no notice or
message. very annoying that you can’t get rid of it

Terrible app and terrible company

2024-09-21

Can’t leave Justworks for more than 30 seconds without being signed out, without a stay signed in feature, forcing you to use two factor every single freaking time even with the option to not have to use 2FA next time.

Does not let you look at content to use for other apps when making appointments. You have to either screenshot it or re-sign in over and over and over and over and over and over until you get all the info you need because Justworks hides all info when swapping apps.

Terribly designed app with zero changes from a terrible company.

50% useless

2024-08-16

The web site still offers so much more. For example, SETTINGS in Justworks just throws you to the iOS settings, not the this app settings where you can manage contact info, bank accounts for Direct Deposit, tax withholding, etc. Justworks is only the basics: paychecks and vacation tracking.

Terrible Log In Experience

2024-04-28

Why why why? An app should be quick and easy for a user to access. So why do I , every time I open Justworks , even with remember me checked and with FaceID tired on do I need to enter my credentials and go through 2-step authentication?? Make Justworks almost unusable.

Not user friendly

2024-04-28

The this app app has basic features that do not meet the expectations. This is neither helpful nor user friendly and it takes a whole lot of time to browse to the feature you want to access.

No clock in our out button

2024-03-30

Clock in button from Justworks ????? Have to use computer or phone onInternet everytime I need to clock in or out. Super inconvenient

Justworks Slavic integration

2024-08-31

There should be an easy integration or single sign on (SSO) for Slavic 401k. What this app provides in the JW app is only basic balance. Slavic just continually locks you out.

It is missing employee management functionality

2024-07-27

Wish i could access time management of my team. Seems basic but not available as far as i can tell.

Notification/alert not going away

2024-07-27

App says I have 1 notification/alerts but when I go in, there are no notifications/alerts. As a result, I always have a red “1” on my app

It’s improved. But not clean

2024-07-28

Notifications won’t clear, but things have gotten better from version months ago

Please add the company calendar!

2024-03-28

The company calendar is essential to “why I open Justworks” and then it isn’t there and I close it. Org chart would be nice too, but the calendar is basic and essential. The interface itself is nice enough, if a little large in the headings.

Please add a way to view employer 401k match in paystubs

2025-06-07

Good except I still need to use the browser to view employer 401k match amount

Good app, but not full functionality.

2025-06-22

So far, Justworks is very clean and great for employees. However, as a manager, I would love to be able to check on employees PTO. For now I’ll still have to use the website.

Useful!

2025-06-07

Has most of the features as the webpage interface. Would love for the website and app to have a tool to calculate available time off for future dates, not just what’s currently available.

Simple and Easy

2025-08-24

Great application in general and gets the job done. I’d give it 5 stars if you could view the calendar in Justworks itself. I still have to go into a browser to view my company calendar.

Can’t see previous employer documents

2024-09-26

App is missing the ability to see documents from previous employers

Me

2025-09-10

Good

Very nice

2024-10-14

Very pleased with the overall content and experience on Justworks. Super happy with everything that shows as well as very easy to use.

Local editor

2024-07-28

Easy to navigate. Intuitive site.

So easy

2024-07-28

Love that it’s so easy and accessible when you need your paystubs or W2.

Easy Access to Important Things

2024-07-28

Very straightforward to use Justworks and easily find important information on mobile. Quick access to health insurance IDs and paystubs is great.

Super helpful

2024-07-28

I called for help at 11pm on a Monday night and was met with a friendly and helpful associate. Thank you!

Great app!

2024-07-27

Love Justworks! Smooth and user friendly

Love the app!

2024-07-28

Very easy to check / submit PTO. Justworks runs smoothly and looks clean!



Is Justworks Safe? 🤗🙏


Yes. Justworks is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,170 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Justworks Is 62.1/100.


Is Justworks Legit? 💯


Yes. Justworks is a totally legit app. This conclusion was arrived at by running over 2,170 Justworks User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Justworks Is 79.2/100..


Is Justworks not working? 🚨


Justworks works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Justworks? Post a Review




Features

We do this with a simple and friendly platform, expert support from real people when it’s needed, and access to corporate-level benefits that ensure people feel secure and valued.

Access your paystubs, view and request time off, and see all of your insurance information from one place.

The Justworks Mobile App brings all of your most important HR information to the palm of your hand through a simple, easy-to-use app.

Review payments, share paystubs, and see year-to-date earnings information with a few simple taps.

Access and share your insurance information in the moment without having to fumble for a card.

At Justworks, we are making it easier to run a business, and helping teams lead happy and healthy lives.

To access the app, you must have a Justworks account through your employer.

Conveniently view and request time off whenever you need it.

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Justworks

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