Contact Justworks Support
Company Name: Justworks
About: The Justworks Mobile App brings all of your most important HR information to the
palm of your hand through a simple, easy-to-use app. Access your paystubs, view
and request time off, and see all of your insurance information from one place.
Justworks Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobile_account@justworks.com
Website: 🌍 Visit Justworks Website
Privacy Policy: https://justworks.com/privacy-policy
Developer: Justworks, Inc.
3 Most reported problems 😔💔
Emails
by S8N
Just got an email saying to update / verify information yet when you click the link in the email it just takes you to account settings. Nothing to verify, nothing to do. This email wasted like 30 minutes of my life trying to figure out what the prompt / assignment was… which was nothing. When you send an email with a link, make the link go somewhere that addresses what the email mentions. Otherwise you’ll have a bunch of people wasting their time doing nothing.
Terrible app and terrible company
by Hokiebeachboy
Can’t leave the app for more than 30 seconds without being signed out, without a stay signed in feature, forcing you to use two factor every single freaking time even with the option to not have to use 2FA next time.
Does not let you look at content to use for other apps when making appointments. You have to either screenshot it or re-sign in over and over and over and over and over and over until you get all the info you need because the app hides all info when swapping apps.
Terribly designed app with zero changes from a terrible company.
notification
by Cat93520
I have a notification showing on the app and there is no notice or
message. very annoying that you can’t get rid of it
Have a Problem with Justworks? Report Issue
Why should I report an Issue with Justworks?
- Pulling issues faced by users like you is a good way to draw attention of Justworks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Justworks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Justworks.
