Caption Plus app not working? crashes or has problems?

Caption Plus Status

Last Updated on 2020-04-27 by Tetsuya Yuri

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Common Caption Plus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Caption Plus app on iOS and Android devices. Solve all Caption Plus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Caption Plus iPhone Issues and Solutions

Caption Plus iOS app crashes, not working, errors
Caption Plus iOS app network issues
Caption Plus on iOS has black/white screen

Caption Plus Android App Issues and Solutions

Caption Plus has errors/crashing/not working
Caption Plus server network connectivity issues
Caption Plus has black screen

Caption Plus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Caption Plus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Caption Plus app crashes or not working on Iphone (iOS):

Close and restart the Caption Plus app on iPhone
Update Caption Plus app to the Latest Version for iOS
Uninstall and reinstall Caption Plus iPhone app
Update your iPhone to the latest iOS version

Fix Caption Plus on iPhone unable to connect to server/internet connection issues::

To resolve Caption Plus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Caption Plus black/white screen (blank screen) on iPhone:

Follow the Caption Plus iOS app troubleshooting guide Here →

Caption Plus Android App Issues and Solutions

Fix Caption Plus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Caption Plus app issues:

Force Stop the Caption Plus App
1. On android, goto "Settings" » click Caption Plus app. » click "Force Stop".

Update Caption Plus to the latest version on PlayStore

Clear Caption Plus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Caption Plus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Caption Plus.

Fix Caption Plus unable to contact server/ Caption Plus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Caption Plus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Caption Plus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Caption Plus on android.

Solve Caption Plus black/white screens issue on Android:

Follow the Caption Plus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tetsuya Yuri, developers of Caption Plus.

About this app

Normally, you cannot insert line breaks on Instagram from iPhone, but you can post with line breaks cleanly using Caption Plus. A useful app for Instagram that allows you to count text line breaks, characters and hashtags. Caption Plus is constantly updating its features to make it more convenient and easier to use. First of all, please download and give us your feedback.