EngagementPoint Reviews

EngagementPoint Reviews

Published by on 2024-06-27

🏷️ About: Brought to you by Blue Shield of California, EngagementPoint makes it easy to access all your health and well-being tools and resources in one place across multiple devices. Tap into your health from your smartphone, smartwatch, tablet, or computer – EngagementPoint also integrates with the Apple Health app.


       


Is EngagementPoint Safe to Use?

We Investigate the app owner's website (Blueshieldca.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
44.8%

🤬 Negative experience
44.1%

😎 Positive experience
11.1%

~ from Justuseapp.com NLP analysis of 10 combined software reviews.

Is EngagementPoint Safe?
EngagementPoint appears generally safe, but use with caution.
20.1/100

  Safety Analysis »»

Is EngagementPoint Legit?
EngagementPoint appears legitimate, though exercise caution.
101.3/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Garbage

Blue shield Updates have been forcing pain on users. Now I can not access the Blue shield site neither on phone nor On PC.

Could have been an email

Just send me an email with a PDF of my card and a link to all of my benefits and it would be much less frustrating and functional than this worthless app.

Terrible app

It doesn’t work. Crashes. There was nothing wrong with the Blue Shield app. Now I can’t use it. And now there’s no usable app. Garbage.

The worst app

The worst app ever! Keep on sending multiple emails after I got new claim Even at 12:50 am. Then redirected to a website for all useful information. What a joke!

No, please give me back the Blueshield app

Not impressed. No value add above the Blueshield app. More difficult to navigate, slower response times.

At the very least Blue Shield should give us the option to use this app or the standard Blueshield app.

Horrible

Worst app design, the program is a joke as well. Emails say a reward is available but EngagementPoint does not allow to open in. Cruel and unusual punishment by my employer on this one

Confusing Experience

Basic benefit info is a challenge to access and navigation is not intuitive

Why is this necessary?

A totally useless app that complicates access to health insurance info that was formerly available directly from my providers app which is no no longer accessible. Very frustrating.

Useless

I have logged in, but these days it always shows “Unable to transfer control to external website: You must log in before using this link.”
No one fixed it!

worst UX/UI ever

EngagementPoint looks like it was designed by undergraduate students in a lower-division user design course. I’m serious, I’ve seen literal intro to app coding UX look better than this. If everything you click is going to take you to an external webpage, why even have EngagementPoint ? Totally non-functional.

Fire your app developers and get a refund

EngagementPoint is the worst. It continually re-routes you to websites that crash, crashes or times out when you attempt to do anything (I.e. adding dependents), horrible UI, etc. I hate it and it makes me want to die every time I use it.

Worse than terrible, useless

The worse app I have installed on my phone ever, no kidding. Everything you do it takes you to an external page! Why having an app for that? USELESS. And it does not work at all, I tried to invite mu wife and the email never goes.

USELESS

Absolutely the most useless and frustrating app I’ve ever used. Will not allow connection to my benefits, ID card, or anything I’m supposed to be able to access from EngagementPoint which means I have zero digital access to what was promised by using EngagementPoint. Pointless garbage!!!

Use case for how an App can make you angry

I just want to find a doctor that my plan accepts. EngagementPoint is useless and points you to the web which repeatedly crashes. When you try to use the regular blue shield app you cannot. I can’t believe this is an actual consumer facing product. Dreadful!

Painful compared to the Blue Shield app

Got forced to download EngagementPoint as my employer enrolled in the Engagement Point program. This is a glorified mobile webpage masquerading as an app.

Sacrifices all the utility of the Blue Shield app for non-essential engagement surveys:
-Has no security features like TouchID or Face ID
-links out to browser to load Blue Shield plan details, claim benefits, ID Cards
-no longer has clear integration to HSA account

Also, wellbeing survey paths are somewhat nonsensical: I took the tobacco assessment (and answered the first question with No, I have never smoked) in order earn engagement points and now constantly getting pushed to continue tobacco cessation program. :facepalm:

Works great for me

I haven’t seen the problems or issues reported in other reviews. I like that EngagementPoint consolidates information In one place, it is faster than going to multiple websites.

Cool Technology from an insurer

I was asked and downloaded EngagementPoint from my employer. Had the BlueShield app before and that was good too. I used to have a lot of different apps for vision and our pharmacy (why cant we just have one carrier) but this lets have access to all in one spot which is nice. Why I put 5 stars is that we had mental health issues during covid and I only found out that we had Ginger for mental health because it was already EngagementPoint . I dont work on a comupter, so it was nice to see what my benefits are from one spot.

Yoga

Awesome!

Good aggregator

Not sure what all these folks are talking about. EngagementPoint links to all my health benefits. It is convenient

Excellent program

Thanks



Is EngagementPoint Safe? 🙏

EngagementPoint appears generally safe, but use with caution. JustUseApp Safety Score for EngagementPoint is 20.1/100.
This assessment is based on our NLP analysis of 10 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

90% of users say app is safe 👍
90%

10% of users say app is risky 🚨
10%

0% of users have some concerns ⚠️
0%


Is EngagementPoint Legit? 💯

EngagementPoint appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for EngagementPoint is 101.3/100 .
This conclusion is based on analysis of 10 user reviews.

🔏 Privacy & Data Safety

EngagementPoint collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  • Data Not Linked to You:
    • Diagnostics



How was your experience with EngagementPoint? Post a Review




Features

Brought to you by Blue Shield of California, EngagementPoint makes it easy to access all your health and well-being tools and resources in one place across multiple devices.

Tap into your health from your smartphone, smartwatch, tablet, or computer – EngagementPoint also integrates with the Apple Health app.

EngagementPoint provides a secure way to easily access important, personal information when you need it most.

Plus, stay up to date on your company’s wellness offerings and benefits so you can be your healthiest.

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