Humanéo app not working? crashes or has problems?

Humanéo Status

Last Updated on 2023-04-14 by Koffi BASSAH

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Common Humanéo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Humanéo app on iOS and Android devices. Solve all Humanéo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Humanéo iPhone Issues and Solutions

Humanéo iOS app crashes, not working, errors
Humanéo iOS app network issues
Humanéo on iOS has black/white screen

Humanéo Android App Issues and Solutions

Humanéo has errors/crashing/not working
Humanéo server network connectivity issues
Humanéo has black screen

Humanéo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Humanéo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Humanéo app crashes or not working on Iphone (iOS):

Close and restart the Humanéo app on iPhone
Update Humanéo app to the Latest Version for iOS
Uninstall and reinstall Humanéo iPhone app
Update your iPhone to the latest iOS version

Fix Humanéo on iPhone unable to connect to server/internet connection issues::

To resolve Humanéo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Humanéo black/white screen (blank screen) on iPhone:

Follow the Humanéo iOS app troubleshooting guide Here →

Humanéo Android App Issues and Solutions

Fix Humanéo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Humanéo app issues:

Force Stop the Humanéo App
1. On android, goto "Settings" » click Humanéo app. » click "Force Stop".

Update Humanéo to the latest version on PlayStore

Clear Humanéo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Humanéo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Humanéo.

Fix Humanéo unable to contact server/ Humanéo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Humanéo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Humanéo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Humanéo on android.

Solve Humanéo black/white screens issue on Android:

Follow the Humanéo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Koffi BASSAH, developers of Humanéo.

About this app

Les employés disposent d'une interface pour soumettre les requêtes RH les plus quotidiennes (demandes de congés, demandes d'absence et autres), et peuvent contacter directement leurs managers RH à travers un système de messagerie interne. Les fonctionnalités vont du matching automatique des profiles des candidats en relation avec les offres des demandeurs d'emplois, à la gestion RH au quotidien des employés. Pour les professionnels, this app regroupe tous les outils permettant une meilleure gestion des ressources humaines. Une base de connaissance sous forme de WIKI permet de répondre aux préoccupations courantes des employeurs et des candidats inscrits. Vous disposez d'une interface web très enrichie qui complète l'application mobile. La plateforme met en relation des professionnels et des candidats. this app digitalise le process de recrutement et de gestion RH.