Help Steps Status

Last Updated on 2025-01-22 by ERV Bilişim ve Yazılım Hizmetleri A.Ş.

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User reports:
No current problems

- The app's step tracking feature requires users to carry their phone with them at all times, which can be inconvenient for some users.

- The app's step tracking feature resets at midnight, which can be frustrating for users who have already achieved a high step count.

- The app's registration process can be difficult for some users, as the required code is not always sent.

- The app's frequent update reminders can be annoying for some users.

Kürşat 2023-06-22

1 haftadır Help stepse giremiyorum 2 kez appi silip yeniden yükledim ama sonuç değişmedi..Cevap verirseniz sevinirim. Teşekkürler

Kürşat 2023-06-20

Appa giremiyorum..

Showing 1-2 of 2 reported issues:

Common Help Steps Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Help Steps network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Help Steps App
1. On android, goto Settings » Help Steps » click [Force Stop]

Clear Help Steps App Cache and Data:
1. On android, goto Settings » Apps » Help Steps » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Help Steps.

On android, goto Settings » Apps or Manage Apps tab.
Click Help Steps » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Help Steps » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Help Steps