Contact The Sky Pro by Redshift

Contact The Sky Pro Support


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About: The Sky Pro by Redshift is your tool and your knowledge base when it comes to
cosmic objects. Planets and moons, asteroids and comets, stars and deep-sky
objects - explore the night sky and enjoy astronomy with The Sky Pro.


 
  2025-07-15

The Sky Pro Customer Service 💢

Hard-to-find customer service info can be a red flag. Is The Sky Pro Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of USM



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Redshift Sky Pro Website

Privacy Policy: https://www.redshiftsky.com/en/privacy-policy/

Developer: USM





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Protect your data and wallet. We investigate the developer's website (Redshiftsky.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Lost the most important element

2026-05-21

by GACSavannah

Very very disappointed to discover that with the new version you can only go back to 1600 AD. This makes the tool totally useless for the work that I do. Total disappointment when I purchased this based on their advertisement that states "You can simulate the universe from 1000BC up to the year 2500 AD".

If you plan to use the time option... Look elsewhere because this doesn't do as advertised.

Off by 20°. Cannot fix.

2026-05-22

by Interface Wiz

It doesn’t navigate properly. I can point my iPhone towards the moon stars or planets. It’s always about 20° off. I’ve tried to calibrate the compass. With these large errors, the app is useless.

move the rocket button

2026-05-23

by Why, Why

it is in the same space as apple's stupid three dots at the top center of the screen. apple will never move its three dots multiscreen buttons, so sky needs to move its button. the rocket mode can not be access now.




Have a Problem with The Sky Pro by Redshift? Report Issue




Why should I report an Issue with The Sky Pro by Redshift?

  1. Pulling issues faced by users like you is a good way to draw attention of The Sky Pro by Redshift to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The Sky Pro by Redshift customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Sky Pro by Redshift.


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