Contact Star Tracker Lite Live Sky Map Support
Company Name: Shen Ji Pan
About: Hey, get outdoor with your friends and start star gazing! Let StarTracker guide
you to explore the universe.
Just hold up and point the device to the sky and
have fun! You can see any stars, constellations and deep sky objects you are
watching in reality.
Star Tracker Lite Live Sky Map Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Star Tracker Lite-Live Sky Map. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Star Tracker Lite-Live Sky Map. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shen Ji Pan
Read 4 Customer Service Reviews 😭😔💔
I want to cancel the ad free upgrade that is on my account as I am changing cell phones and no longer want to use the app. How can I do this?
No restore option on iPhone.
by Zia Gaming
So, I love what the app does. The issue I have is that when I bought my new iPhone, it wants me to pay for the full version again. The window pops up to restore it, but when you click the restore button, the window just vanishes and nothing happens. But ok that same window, if you click the purchase button, boy does that one work. Emailing “support” does nothing. Zero response after several attempts. It’s not that I’m a cheap person, and it’s not an outrageous price, but it’s just the fact that the option that is made to look like you can restore your purchase is basically a hoax. So, if you don’t mind paying for the full version every time you get a new device or you don’t plan on getting a new device, then this app is for you. But if you don’t like having to pay for it over and over every time you get a new phone or tablet, then it’s a better choice to look for a different app. There’s plenty of others that do restore your purchase when you switch devices that are on par with this app. If in the unlikely case my purchase is restored and I can use the full version on my new phone, I will give the five stars back that I gave when I installed it on my first device that I had the full version after paying the small fee. But I will not be forced to purchase the full version over and over, and I will not be paying for it again. If you would like your five stars back, restore my purchase and I will gladly give you back your five star rating.
What a piece of crap!
by Ur-Tea Party
Had this on my phone for several years and it worked pretty well. Then they focused on advertising on the Lite version. Nothing worked. You could point anywhere in the sky and it never oriented correctly. Deleted it a year or so ago. Hoped for the best and downloaded it again. Works even less now. Before it at least tried to orient but was never right. Now the view doesn’t move unless you move it manually. Too bad. They took a good app and broke it. Will delete again and never try it again.
Steer clear not usable
by Oakfolks
Terrible app if using the free version. Location will not set even when doing so manually. Their survey doesn’t work you can’t get past the language question and then it timed out and NO RESTORE working at all. Not sure how this would be getting good reviews at all. It’s completely unusable and there are far better apps out there that don’t want to jack you for money to be usable. Steer clear of this one it’s hit the delete pile for us
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