wFamily app not working? crashes or has problems?

wFamily Status

Last Updated on 2020-01-02 by Vivek Warde

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Common wFamily Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot wFamily app on iOS and Android devices. Solve all wFamily app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

wFamily iPhone Issues and Solutions

wFamily iOS app crashes, not working, errors
wFamily iOS app network issues
wFamily on iOS has black/white screen

wFamily Android App Issues and Solutions

wFamily has errors/crashing/not working
wFamily server network connectivity issues
wFamily has black screen

wFamily iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever wFamily app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix wFamily app crashes or not working on Iphone (iOS):

Close and restart the wFamily app on iPhone
Update wFamily app to the Latest Version for iOS
Uninstall and reinstall wFamily iPhone app
Update your iPhone to the latest iOS version

Fix wFamily on iPhone unable to connect to server/internet connection issues::

To resolve wFamily network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix wFamily black/white screen (blank screen) on iPhone:

Follow the wFamily iOS app troubleshooting guide Here →

wFamily Android App Issues and Solutions

Fix wFamily not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent wFamily app issues:

Force Stop the wFamily App
1. On android, goto "Settings" » click wFamily app. » click "Force Stop".

Update wFamily to the latest version on PlayStore

Clear wFamily App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "wFamily app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch wFamily.

Fix wFamily unable to contact server/ wFamily internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click wFamily » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got wFamily » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch wFamily on android.

Solve wFamily black/white screens issue on Android:

Follow the wFamily android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vivek Warde, developers of wFamily.

About this app

You can track your own online app usage also. this app designed for parents and children to track and get notified about their online activities. - Subscription plans will get automatically renewed unless auto-renew is turned off at least 24 hours before the end of the current subscribed plan. this app: Online Last Seen track online activity of your family. this app gives you instant notifications when your children get online on WhatsApp. With this app: Online Last seen tracks your family member's online activities. You can see when your children get online and how many hours they are spending online on chat application.