Contact ShippingCart

Contact ShippingCart Support


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About: ShippingCart is the fastest growing cross-border delivery service straight to
your doorstep. Our secure easy-to-use system, free consolidation services, fast
shipping, and affordability are trusted and loved by our customers.


 
  2026-04-17

ShippingCart Customer Service 💢

Hard-to-find customer service info can be a red flag. Is ShippingCart Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of QuadX, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ShippingCart Website

Privacy Policy: https://www.shippingcart.com/privacy-policy

Developer: QUADX, INC.





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3 Most reported problems 😔💔

3.8 out of 5

Absolutely worst customer service

2025-03-29

by Fredscapades

Since they moved to their new Oregon location, this company has been an absolute mess. It took them 6 months to find some items I had purchased. And recently I have asked them to purchase something for me through their new service and they bought the wrong items. It took them more than a month to fulfil the order and made the most basic mistake. The worst part is that their customer service doesn’t even respond to emails. I will have to charge back the almost 500 USD I paid them for this service because they scammed me! Don’t use them, they don’t care about their customers. Shame on you Shipping Cart!

Run away - never use them

2025-03-30

by Real Customer Story

They took my money on Dec 2022 and late Feb 2023 have yet to ship the items I paid to ship. Shameful business practice. They promise updates, expedites and them close your support request as resolved - yet your items are still
Not shipped. Feb 23, 2023 they announced it is taking 88 to ship SEA shipments. That is 88 days to package your items and turn them over to the shipper - Parent company of QuadX and ShippingCart. Then another 6-8 weeks before arrival. Do the math and it is 5-6 months to get your items.

They even encourage us to use other suppliers. So it has to be real bad

Run Forest Run!!!!!

Took one year - SUPER SLOW

2025-03-31

by Blatfink

December 17, 2022- Item delivered to their warehouse
January 2, 2023 - uploaded to my cart
February 1, 2023 - still preparing for shipment
Its now February 2023 and the item has not been shipped. SLOW service. Avoid this company at all costs.
App works okay, but the company’s service is SLOW. If I could give negative grade, I would.




Have a Problem with ShippingCart? Report Issue




Why should I report an Issue with ShippingCart?

  1. Pulling issues faced by users like you is a good way to draw attention of ShippingCart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ShippingCart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShippingCart.


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