DJI Fly app not working? crashes or has problems?

DJI Fly Status

Last Updated on 2024-11-08 by DJI

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85 User reports:
App has problems

User reports 85

⚠️ Most reported problems ⚠️

Not working

84.7%

10.6%

Photo/Video

3.5%

Screen

1.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of DJI Fly Problems 😠👌🔥

- Malfunctioning dilemmas

- Music will play but certain parts of the video will pause

- Transitions do not work

- Exits the app without user wanting to and loses all work

- Crappy app drops connection to phone for no reason

- Flaky software

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Common DJI Fly Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DJI Fly app on iOS and Android devices. Solve all DJI Fly app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DJI Fly iPhone Issues and Solutions

DJI Fly iOS app crashes, not working, errors
DJI Fly iOS app network issues
DJI Fly on iOS has black/white screen

DJI Fly Android App Issues and Solutions

DJI Fly has errors/crashing/not working
DJI Fly server network connectivity issues
DJI Fly has black screen

DJI Fly iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DJI Fly app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DJI Fly app crashes or not working on Iphone (iOS):

Close and restart the DJI Fly app on iPhone
Update DJI Fly app to the Latest Version for iOS
Uninstall and reinstall DJI Fly iPhone app
Update your iPhone to the latest iOS version

Fix DJI Fly on iPhone unable to connect to server/internet connection issues::

To resolve DJI Fly network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DJI Fly black/white screen (blank screen) on iPhone:

Follow the DJI Fly iOS app troubleshooting guide Here →

DJI Fly Android App Issues and Solutions

Fix DJI Fly not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DJI Fly app issues:

Force Stop the DJI Fly App
1. On android, goto "Settings" » click DJI Fly app. » click "Force Stop".

Update DJI Fly to the latest version on PlayStore

Clear DJI Fly App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DJI Fly app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DJI Fly.

Fix DJI Fly unable to contact server/ DJI Fly internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DJI Fly » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DJI Fly » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DJI Fly on android.

Solve DJI Fly black/white screens issue on Android:

Follow the DJI Fly android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DJI, developers of DJI Fly.

Verified email

Contact e-Mail: [email protected]

About this app

DJI Fly is designed to help pilots fly drones with ease. · Easy-to-follow Flight Tutorials to help you get started. · New search function for discovering nearby Fly Spots and GEO zones. · Advanced Editor platform with tools and templates for quickly editing and sharing work. We appreciate your feedback. All suggestions are welcome.