Xcelerate Retail Forum app not working? crashes or has problems?

Xcelerate Retail Forum Status

Last Updated on 2019-09-11 by Symphony EYC

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Common Xcelerate Retail Forum Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Xcelerate Retail Forum app on iOS and Android devices. Solve all Xcelerate Retail Forum app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Xcelerate Retail Forum iPhone Issues and Solutions

Xcelerate Retail Forum iOS app crashes, not working, errors
Xcelerate Retail Forum iOS app network issues
Xcelerate Retail Forum on iOS has black/white screen

Xcelerate Retail Forum Android App Issues and Solutions

Xcelerate Retail Forum has errors/crashing/not working
Xcelerate Retail Forum server network connectivity issues
Xcelerate Retail Forum has black screen

Xcelerate Retail Forum iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Xcelerate Retail Forum app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Xcelerate Retail Forum app crashes or not working on Iphone (iOS):

Close and restart the Xcelerate Retail Forum app on iPhone
Update Xcelerate Retail Forum app to the Latest Version for iOS
Uninstall and reinstall Xcelerate Retail Forum iPhone app
Update your iPhone to the latest iOS version

Fix Xcelerate Retail Forum on iPhone unable to connect to server/internet connection issues::

To resolve Xcelerate Retail Forum network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Xcelerate Retail Forum black/white screen (blank screen) on iPhone:

Follow the Xcelerate Retail Forum iOS app troubleshooting guide Here →

Xcelerate Retail Forum Android App Issues and Solutions

Fix Xcelerate Retail Forum not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Xcelerate Retail Forum app issues:

Force Stop the Xcelerate Retail Forum App
1. On android, goto "Settings" » click Xcelerate Retail Forum app. » click "Force Stop".

Update Xcelerate Retail Forum to the latest version on PlayStore

Clear Xcelerate Retail Forum App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Xcelerate Retail Forum app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Xcelerate Retail Forum.

Fix Xcelerate Retail Forum unable to contact server/ Xcelerate Retail Forum internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Xcelerate Retail Forum » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Xcelerate Retail Forum » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Xcelerate Retail Forum on android.

Solve Xcelerate Retail Forum black/white screens issue on Android:

Follow the Xcelerate Retail Forum android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Symphony EYC, developers of Xcelerate Retail Forum.

About this app

Event app for the Xcelerate Retail Forum, Symphony RetailAI’s customer event.