Contact Mendocino Farms Support
Company Name: Paytronix Systems Inc
About: At Mendocino Farms, your favorite food experience awaits. Our creative
sandwiches, salads and more take you on an unexpected culinary adventure, made
with fresh ingredients and fearless flavor combinations.
Mendocino Farms Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Paytronix Systems Inc
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Mendocino Farms Website
Privacy Policy: https://www.mendocinofarms.com/privacy-policy/
Developer: Paytronix Systems
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4 Most reported problems 😔💔
While I love mendo and am a frequent customer, I was concerned today with what I saw. Along the counter where food comes out there were at LEAST 12 people, I assume mostly food delivery people, hovering and breathing over the food as it came out. I believe that would break health code. Although they may be eager to get on the road to do their job, they should be made to stand back. I would appreciate the procedure be reconsidered. Or then maybe I will reconsider me bring a customer. UCI 7/22/25 around 12:30.
Improve App!!!!
by Priscilla Y.
App is not user friendly. For example, today I want to order the sandwich exactly how it comes, but it still makes me choose, “change chef’s recommended bread”, and then pick the bread that the chef recommends, ugh. This does not make sense. It never saves my favorite meal or created salads, so I have to re-create it every single time. When I go to the past order section, I can see previously ordered items, but it doesn’t allow me to change the location pick up, so I have to re-create it again. There is nowhere to write notes for changes or add extra salad dressing, or other extras on the side. This could be so much better! This app has not made any progress or updates over the past few years. Bummer.
“Tip” addition after clicking Pay?
by Tolvak
A total without a tip seemed to be shown twice (I believe the language was something like total including taxes the second time) I clicked a payment method and a button that said pay, the next step asked for a phone number, then I was taken to another screen, a new total was displayed that was higher, I had to click a button to remove tip before clicking place order. Am I mistaken here, or is this intentional to make you think you paid the lower amount when you clicked Pay earlier, then adding additional optional charges at the last step? Hopefully I’m mistaken and this is a bug, I felt very misled though.
The website works better than the app
by G-oreo
Unlike others I’m not trying to review their service on the apple App Store because that is not the right place for that. Their service is good. this is simply about how the app literally is useless. It has glitchy UI bugs (for example enabling Face ID container is extremely broken on splash screen, this should have never passed a decent QA team.) worst part is no Apple Pay and their credit card scanner that uses PayPal api is straight up broken. Their website is way easier. Total waste of time. I understand app dev costs are extremely high but even more reason to take the app off the store and just focus on their website.
Have a Problem with Mendocino Farms? Report Issue
Why should I report an Issue with Mendocino Farms?
- Pulling issues faced by users like you is a good way to draw attention of Mendocino Farms to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mendocino Farms customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mendocino Farms.
