Contact The AKT Support
Company Name: Xponential Fitness LLC
About: AKT is a dance-based cardio fitness and wellness brand, fueled by a combination
of personal training and movement-based technique. Our app allows you to book,
manage, and buy classes directly from your mobile phone.
The AKT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Xponential Fitness LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AKT Website
Privacy Policy: https://www.theakt.com/privacy-policy
Developer: Xponential Fitness LLC
Can I trust The AKT app?
Protect your data and wallet. We investigate the developer's website (Theakt.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
FRAUDULENT CHARGES - beware!
by Alisacat24
Do not sign up for AKT or give them your credit card info! As many others have mentioned in the reviews, you will be scammed and they will charge your card repeatedly and not cancel your membership! I have been dealing with this for months and there is no way to delete your CC info from the app. My experience happened at a Los Angeles location and it seems to be happening to multiple people for years - read the reviews and see :(
Help!!
by Jhjh831
I’ve contacted every email, Instagram, submitted several tickets, changed my password, etc. It shows my message was seen on Instagram but no one will respond. I’ve paid for a year and it is not working in the new app. I can’t access any classes and no one will respond to anything. I’ve literally never submitted a 1 star review for anything. I’m so incredibly disappointed with AKT GO. I really love the AKT workouts and really miss the old app because before they stopped uploading new classes it worked so well!
Fraudulent charges
by PeonyPoppy
I cancelled when they moved to the new AKT GO Format, yet I continue to be charged for this membership, often three times per month. The content is great, however you cannot get a hold of anyone if you have any sort of billing issue. To this day I have received no contact from this company and I am still having to dispute multiple charges every month.
Have a Problem with The AKT? Report Issue
Why should I report an Issue with The AKT?
- Pulling issues faced by users like you is a good way to draw attention of The AKT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The AKT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The AKT.
