Contact Geneva Support
Company Name: Geneva Technologies, Inc.
About: Geneva is a group communication app designed for organized, ongoing
conversations with all your favorite people. Join or create a "home" for your
group and set up a mix of chat, forum, audio, video, and broadcast rooms for
different topics.
Geneva Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Geneva Technologies, Inc.
Verified email
Contact e-Mail: hi@geneva.com
Verified email ✔✔
E-Mail: support@geneva.com
Website: 🌍 Visit Geneva Website
Privacy Policy: https://genevahq.notion.site/Terms-of-Service-Privacy-Policy-152564f305ca4bb4a21059a525cb8be0
Developer: Geneva Technologies, Inc
3 Most reported problems 😔💔
Discord Rip-off
by Warren643367
this app literally copied the discord ui, and many of its features, not even trying to hide it. This app’s response to that previously was that discord is made for gaming, and this app is made for communities, while if you go to discord’s app store page, it clearly has a huge image of something along the lines of “made for communities, and friends.” If you want an app that has these features, just use discord instead, its a cleaned up and perfected version of geneva.
Poor Experience
by NinaM5140
Hello, I wasn’t sure who to submit this complaint to.
I just started using this app this week and was directly messaged being told I was excluded from joining one of the “homes” because of my age.
It’s one of the main homes on the page that is highlighted.
And nowhere does it say only certain age groups can join and it doesn’t sit right with me to have a platform on the app that says they are about uniting voices and I’m being brushed off and told to follow them on Instagram even though I cannot join their group.
Super ageist. Happy to be a millennial.
Please feel free to respond and I would be happy to continue this conversation over email.
Disappointed
by JYB4
I am very disappointed by this. I understand the “invite only” is most likely due to safety precautions but that makes this app not inclusive. This app was designed for people who want to put themselves out there to meet new people just to be rejected because they weren’t invited to join. Well what about those of us who are wanting to use this app because we don’t know anyone? Where in the world would we get an invite in that case? We wouldn’t. By this app being invite only you aren’t allowing those of us who don’t know anyone yet or have connections to meet people. If anyone else downloads this app and faces these same issues please don’t worry, Bumble BFF is a great way to meet people! And even better, you don’t need an invite!
Have a Problem with Geneva? Report Issue
Why should I report an Issue with Geneva?
- Pulling issues faced by users like you is a good way to draw attention of Geneva to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Geneva customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Geneva.
