Unity Virtual Camera Status

Last Updated on 2023-10-16 by Unity Technologies ApS

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Common Unity Virtual Camera Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Unity Virtual Camera app on iOS and Android devices. Solve all Unity Virtual Camera app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Unity Virtual Camera iPhone Issues and Solutions

Unity Virtual Camera iOS app crashes, not working, errors
Unity Virtual Camera iOS app network issues
Unity Virtual Camera on iOS has black/white screen

Unity Virtual Camera Android App Issues and Solutions

Unity Virtual Camera has errors/crashing/not working
Unity Virtual Camera server network connectivity issues
Unity Virtual Camera has black screen

Unity Virtual Camera iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Unity Virtual Camera app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Unity Virtual Camera app crashes or not working on Iphone (iOS):

Close and restart the Unity Virtual Camera app on iPhone
Update Unity Virtual Camera app to the Latest Version for iOS
Uninstall and reinstall Unity Virtual Camera iPhone app
Update your iPhone to the latest iOS version

Fix Unity Virtual Camera on iPhone unable to connect to server/internet connection issues::

To resolve Unity Virtual Camera network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Unity Virtual Camera black/white screen (blank screen) on iPhone:

Follow the Unity Virtual Camera iOS app troubleshooting guide Here →

Unity Virtual Camera Android App Issues and Solutions

Fix Unity Virtual Camera not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Unity Virtual Camera app issues:

Force Stop the Unity Virtual Camera App
1. On android, goto "Settings" » click Unity Virtual Camera app. » click "Force Stop".

Update Unity Virtual Camera to the latest version on PlayStore

Clear Unity Virtual Camera App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Unity Virtual Camera app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Unity Virtual Camera.

Fix Unity Virtual Camera unable to contact server/ Unity Virtual Camera internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Unity Virtual Camera » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Unity Virtual Camera » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Unity Virtual Camera on android.

Solve Unity Virtual Camera black/white screens issue on Android:

Follow the Unity Virtual Camera android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Unity Technologies ApS, developers of Unity Virtual Camera.

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E-Mail: [email protected]

Website: 🌍 Visit Unity AR Companion Website

Privacy Policy: https://unity3d.com/legal/supplemental-privacy-statement-unity-MARS

Developer: Unity Technologies ApS

About this app

It captures the position and orientation of your mobile device and allows you to control a camera in Unity in real time. - Preview and record camera motion for films, animations, games, and other content. - Scout locations in virtual environments to explore, feel, and understand the space. - See results in real time, both in-Editor and on the device. - Adjust ergonomic controls for comfortable handling. - Record everything in a single pass, or isolate elements for finer control. - Synchronize UnityVirtualCamera data with other connected devices using a centralized timecode source. Unity Virtual Camera is a simple, intuitive tool for virtual cinematography in Unity. ** UnityVirtualCamera requires a connection to the Unity Editor to function (see the requirements below).