Contact Reset Support

by Good Game Everybody

I love the concept of this however, not at all what I expected. I would like to have the capability to edit certain items within a recipe that may affect the calorie content. For instance, if I made an omelette but left out the cheese, or I didn’t include that slice of bacon, it would alter my calorie and protein content which is all it tracks on the reset days.

I don’t like that I can’t input my own recipe or food intake on the reset days, every meal has to be one from within the app.

BUT MOST OF ALL…..I do jot like that there is no way to cancel the membership directly! What looks like a “chat” feature actually got me nowhere except to type in my message and get a reply that it will be answered in my email. I haven’t gotten ANY emails, not even when first signing up. Something just feels shady about this app. I feel like it’s pretty pricey also for no more than what it is.

by Tananananannanananan

The advertised services-meal planner/ recommendations and calorie tracker-were redundant and seemed to lack anything new. Their “plan” is simply eating 800 calories 2-3 days per week and then eating mind filling the other 5-4 per week. It’s easy enough to follow in one of the free calorie tracker apps out there. Especially since they don’t offer much else.

I’ve attempted to request a refund, but Be warned: I used for less than a week but they charged for 12 weeks up front. It’s impossible to get ahold of anyone to cancel or see how I can get a refund even though they advertise a chat feature. No email addresses or even a phone number out there to follow up with customer service. Honestly there are so many red flags with this app and it feels like a scam and absolutely not worth the price.i wonder how much they paid for the empty meaningless 5 star reviews

by SK Phish

I tried to find out about the program from their website but it makes you enter all of your stats first (height, weight, etc). Then you have to provide your email. I entered mine and it said an account already existed (it shouldn’t have…) I had to use “forgot password” to login and figure this all out.

Then I downloaded the app since the website is a dead-end. There’s no way to check your account. I have access to everything in the app but shouldn’t bc I never signed up!

If you try to cancel, you have to contact a coach, so that’s what I did. I’m trying to figure out how and why I have a subscription that I didn’t authorize.

The “coach” said I signed up via the app, which isn’t true. She said I had to cancel via my apple subscription page.

The app does NOT show up on my apple subscription page so I can’t cancel there!! I checked Apple’s help & it says that if you don’t see a subscription, search your email for receipts, so that’s what I did next. Guess what? No receipt!

I have access to this crappy app that I don’t want and didn’t authorize and no way to verify that I won’t be charged.