Laya app not working? crashes or has problems?

Laya Status

Published by qiu miao on 2023-12-18

Do you like regular video chat? Use Laya to express yourself! The choice of Laya
is the perfect choice for making friends. You can always open Laya to meet new
friends.

I have a problem with Laya

Are you having issues? Select the issue you are having below and provide feedback to Laya.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Dolores Rooney 1 month ago

My app on iPhone opens but will not respond after that. If I keep trying it may eventually sort of work. I have now taken to just going to the Member area directly and avoiding the app. The app used to work perfectly so it is very annoying.

By Michael Cronin 9 months ago

Submit ir review section of the app not working.

Have a Problem with Laya - Live Video Chat? Report Issue

Common Laya Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Laya app on iOS and Android devices. Solve all Laya app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Laya iPhone Issues and Solutions

Laya iOS app crashes, not working, errors
Laya iOS app network issues
Laya on iOS has black/white screen

Laya Android App Issues and Solutions

Laya has errors/crashing/not working
Laya server network connectivity issues
Laya has black screen

Laya iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Laya app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Laya app crashes or not working on Iphone (iOS):

Close and restart the Laya app on iPhone
Update Laya app to the Latest Version for iOS
Uninstall and reinstall Laya iPhone app
Update your iPhone to the latest iOS version

Fix Laya on iPhone unable to connect to server/internet connection issues::

To resolve Laya network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Laya black/white screen (blank screen) on iPhone:

Follow the Laya iOS app troubleshooting guide Here →

Laya Android App Issues and Solutions

Fix Laya not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Laya app issues:

Force Stop the Laya App
1. On android, goto "Settings" » click Laya app. » click "Force Stop".

Update Laya to the latest version on PlayStore

Clear Laya App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Laya app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Laya.

Fix Laya unable to contact server/ Laya internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Laya » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Laya » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Laya on android.

Solve Laya black/white screens issue on Android:

Follow the Laya android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at qiu miao, developers of Laya.

15.38% Contact Match

Developer: iiasceri

E-Mail: [email protected]

Website: Visit Laya Website

About this app

Our biggest advantage is that when you open this app, you can randomly match strangers to chat with you. this app can make sure that you can be interested in video chat with strangers during the time you use this app, and gradually become more and more familiar with strangers and become friends with them. this app’s aim is to let you enter the world through this app and meet more people, from which you can feel the convenience of our application can bring more exciting to your life! Users can communicate and interact with each other through live video. this app has a highly secure application with excellent video chat quality, we can guarantee video and audio calls, presence, messaging will give you a good experience. this app is for you, it will send reminder / memo messages to all users of the system. Do not worry，this app is what you need for a high quality, high definition video experience. this app can be your live video and explore the world. Do you like regular video chat? This is a great thing, you can randomly match strangers from all over the place in this app. The second time you want to chat with them, just click on their username to start meeting someone. Download Laya , sign up, create an account and you can make friends with the world! We strive to make this app better and better, and when more and more people use this app, you will match more different strangers. And this app will guarantee that you will have a very good experience when chatting with newcomers. You can always open this app to meet new friends. The choice of this app is the perfect choice for making friends. Please be assured that this app's software runs behind most firewalls and routers, so you can use it with confidence. this app is very friendly and easy to use. Thank you for using this app! this app has been working hard to make this application faster and better than before. When you meet someone new on this app, you can add him/her to your contact list. This is an ideal application. This is the perfect companion program for this app .