Found Reviews

First of all, this is clearly a very small bank. They do not even pay attention to new accounts being created and you will have to reach out to them to make them aware. They then denied me after I reached out to them about the status of my application because it had been over 48 hrs since I applied. I NEVER received an email or any response from them. I only learned that I had been denied when I opened Found and a BIG notice said that I was denied and to log out of Found LOL. How unprofessional is that?? This is the first time I have ever been denied a bank account??? But I am actually glad they did because this is not what I need for my business.

Please be aware this is not a real business bank account it is a personal bank account and is better for freelancers who want to separate their biz from their personal expenses using the same account. If you have a registered business and EIN, I would suggest you get yourself a REAL BUSINESS bank account!

If I could leave less than one star, I would. I am so disappointed in this app. I’ve been banking with them for nearly 4 years and had no real complaints until now. I was supposed to provide my EIN number, which I did but overlooked the request to provide the actual letter from the IRS. I was informed a few weeks later that my account was frozen until I provided the mentioned letter, which I immediately did. Should’ve been a straight forward process but instead it has been nearly two weeks with no word from this app. I have called (which was pointless because the automated message said they can’t handle frozen accounts over the phone, but I have tried repeatedly anyways), emailed, messaged through Found , etc a total of 12 times. NOTHING. So they have access to ALL of my business money and I have missed payments, deadlines, money has been returned to senders. It’s absolutely ridiculous and I will be looking into legal action, because what else can I do? How do you get your money back from a bank that won’t answer you? Do yourself a favor and bank with a company who will actually respond to their customers.

The dispute process is very terrible. We live in times where our cards can be cloned, photo taken, anyone can download your information off dark web, etc. and anyone can be you and use your information and a cloned of your card anywhere. That happened to me. Filed a police report. And took me weeks to figure out how to dispute a transaction. When I finally got someone to email me back I started it. When I did well within 1 hour I got told they will not be looking into it because PIN was used.. like seriously. What’s the point in having this company for a bank if they can’t protect card handlers or your company from fraud purchases ? Pretty disturbing and disgusting. This isn’t a real bank where companies should be banked at. Because anyone and obtain that information and use. The refusal of investigating into this is wrong. Like anyone can really obtain that off that dark web and or coworker can use it. It’s disappointing to know this app doesn’t loook out for no card holders at all. I suggest taking business to novo or something better.

So let’s get into the first problem this bank made one of my credit card payments bounce and I recently had my card hacked I reached out and had a guy name reed respond to the email saying no error was occurred if we take a look at the transactions that charge was in a whole different state other than where I’m located now they didn’t ask for any additional information to even see how this could’ve happened if you’re trying to dispute something on here it won’t work get you a real bank Wells Fargo, td bank, chase, ones that are local and won’t do you wrong if you want a different bank that’s off shore and better Varo BANK they make everything look good based of the business concept and the cards look nice especially knowing you can put your business name but you can’t put no real money into here because it’s not safe I’ve disputed something another time on here they did nothing to solve the issue you might as well talk to a robot and ain’t nobody picking up the phone so safe your self the time and money because you’ll be upset when you see they don’t care

So far I’m not impressed. They only use Stripe to take credit cards which turned out to be a complete disaster. Be sure to read reviews on Stripe. They are horrible. See the reviews of people who are waiting over a year for Stripe to release thousands of dollars. Or the hundreds of people who experienced charges backs 3 months after the sale without warning or a conversation.

They take 3% and keep your money for 14 freaking days. No one does that. When my money was finally released from Stripe it’s going to take another 2 days to get it released in this app because they hang on to your money too. I just got an email saying I will see my money by tomorrow end of business.

NO OTHER app is this slow. If you use PayPal you get your money immediately! Or use Authorize Net and get your money the next day … which is at the latest 6 am. Cash flow is critical for entrepreneurs. If you can float thousands of dollars for over 2 weeks go ahead and use Found otherwise i don’t see the advantage. I like the reporting but waiting for my money is unacceptable. If you do use Found don’t use Stripe unless you want to pay a company to hold your money for you,

I’ve had my account with Found it’s not even a bank it’s an app, my fault for not doing more research until it was too late. I’ve had my account for three years I’ve never had a single issue since I opened it. They didn’t ask for identification when I opened my account and now all of a sudden out of nowhere they freeze my account with all of my money in it to verify which isn’t even the issue but to verify three years later and now since my ID is expired I have to go down and get another ID and there’s still no guarantee I’ll be able to get into my account because they want a picture of the back of an ID which I won’t be able to do because it’ll be a paper copy until mine comes in the mail, I have one week to verify my account or they said they will close it with all my money in it! this is a scam I don’t even know how this could be legal do not be a victim like I am, get a regular bank account this is just stupid. Can’t even call nobody on the phone to find out what to do if you have a temporary ID I mean the whole thing is just absolutely ridiculous

I know I’m about to sound old fashioned… but not having phone support for banking services is a deal breaker. The ONLY way to get help for anything, is through a list of help topics in Found . A lack of phone support may not sound like a big deal but when it comes to taking your business seriously, but your bank is obviously a huge part of that. Contacting this app for help relies on sending them a message which they may not even receive for a whole day. I’m sorry, but when I need help from my bank, I can’t accept it taking days to resolve an issue. 30 minutes on the phone sounds annoying, however, it’s definitely the superior option to back and forth messaging over the course of a couple days. I guess this is my fault for assuming that a reputable banking technology and or service would have a phone number.
When I’m trying to run two businesses, I don’t have time to “chat” over the course of a day two. I’d rather sit on hold listening to elevator music while waiting to speak with someone… at least that way I can wear AirPods while waiting and multitask and still be productive.

PS. eBay doesn’t accept this app as a legitimate bank and therefore cannot be used for payouts.

I wanted to be able to give Found my full trust. It has great features that really appeal to me as I formalize and professionalize my business. But after having had an account for a few months, and immediately after making my first ever transfer of money into my this app account, I was presented with a screen on Found that prompts you to accept third-party biometric identity verification. The small print says, in part, “By clicking the button below, you consent to Persona, our vendor, collecting, using, and utilizing its service providers to process your biometric information to verify your identity.”

But here’s the kicker—there’s no way to see your account without “clicking the button below.” It’s a form of extracting coerced consent from the user with a random requirement they may not be comfortable with, foisted onto the user with no warning after they have may have already deposited money in there.

This method of obtaining “consent” through strongman design tactics is utterly maddening and is a trust-breaking experience. Though I am likely to “consent” to this requirement in the short term , I will be looking to change banks as soon as I can after I pay the tax expenses I have already tracked in Found. I am extremely angry and disappointed.

Found has so many good features, sleek design and very modern. I have 2 issues as a business owner: can’t write checks!?! I understand we’re moving more digital but as a business owner I still need to be able to write a check every now and then and some of my contractors prefer to be paid this way too.

Speaking of paying contractors, my other issue is that when I send a pay link to someone it’s set up in a way that makes it confusing for my contractors to get paid how they prefer—it basically prompts you to open a this app account or “choose other option.” This process should be smoother, the question of “ do you work for yourself?” Should not be asked when I am just trying to pay someone. I get that it’s an easy way to market this app as a business, but there are other ways that can be done.

As a new entrepreneur, I’m just starting my journey, and I couldn’t be more impressed with this app. The team reached out to see if I needed any support, and after a call with one of their team members, I got a thorough walkthrough of what this app offers and how I can use Found to manage my business. He guided me through creating my first invoice and answered all of my questions with ease.

This service is truly aligned with their mission to support small business owners, and I’m already thrilled with my decision. When my business grows, I’ll definitely upgrade to the paid account to unlock even more features. After researching other banking options for my first business venture, I’m beyond satisfied with this app.

Thank you, this app, for making this process so seamless and for being an amazing resource for small business owners like myself!

I’ve been using this app Banking for a while now, and I have to say it’s one of the best financial tools I’ve come across for freelancers, gig workers, and small business owners. Everything about Found feels thoughtfully designed to make managing your money easier. From tracking income and expenses to automatically calculating estimated taxes, it takes so much of the stress out of running your own business.

The interface is super clean and intuitive, which makes it easy to find everything you need without getting lost in menus or confusing features. I especially love how this app automatically categorizes my transactions and helps me separate personal from business spending — something that used to be a huge headache. The tax savings feature is also a game changer. Knowing exactly how much to set aside throughout the year gives me peace of mind when tax season rolls around.

Found also integrates really smoothly with other tools I use, and the instant notifications for deposits and expenses are great for staying on top of my cash flow. Customer service deserves a shoutout too — every time I’ve reached out with a question, they’ve been quick, friendly, and genuinely helpful.

Overall, this app makes banking for self-employed life simple, smart, and stress-free. I can’t recommend it enough if you’re tired of juggling spreadsheets or guessing at taxes. It’s like having a built-in accountant in your pocket!

I signed up for this app last year and immediately love it. The concept saves me a ton of money and it does it in a way that is really easy on the mind. Unfortunately, over the last few months I noticed that regardless if I was on WiFi, 5G or LTE, Found is now very slow to perform most functions like updating your balance. I typically get this to work at some point by force rebooting the phone, then opening Found and waiting a bit. Then it finally updates and to me this is concerning and scary. I have a habit of always locking my bank card and one day Found would not unlock the card at all so I had to walk home, delete Found , remove the data left behind and then reinstall. I would have rated more than 3 stars but what made them lose that 4th star os that the only medium of contacting this app is by email. Even worse, they are not as responsive as they should be given that is their only contact channel. To be fair, I didn't ever have the need to reach out to customer service so I didn't even know until I tried to reach out to report the serious lag.

this app has been a lifesaver for managing my business finances. The onboarding process was incredibly straightforward, and it’s so easy to pay others, whether it’s a one-time thing or for contractors I work with regularly. I really appreciate how flexible it is too. My contractors can choose how they get paid, and I can even offer instant deposits without having them open an account, all through a link in 2 easy steps.

Another great feature is how it automatically categorizes expenses, which has saved me a ton of time when it comes to preparing for taxes. It even helps you collect W-9s and generates 1099s, which is a huge plus for small businesses like mine.

Overall, it’s an excellent solution for solopreneurs or small startups looking to simplify their finances. Highly recommend giving it a try!

I hate banks. I don’t trust banks. But this app is more than a bank. this app is your accountant, book keeper, tax preparer, and so much more. They’re ahead of the game in terms of integration. If you are in a cash driven business, you can deposit cash at so many places. If you don’t trust banks, good, because you can trust this app. Pro is worth it even if you don’t make a lot of money. They have this feature that’s hardly mentioned. You can create burner cards just in case you’re paying somewhere you don’t fully trust. You can make a burner card and set a limit on it. You can also use this to allocate important events in your life. I have mine set up for main, taxes, advertising, & burner. There’s a whole company that’s built around that very feature! this app is more than a bank. Look no further.

I use it for my LLC and it can handle every aspect of managing my money, bookkeeping, invoicing, taking payments, determining tax liability and even my letters of incorporation. I had a long list of its features written, but the review editor trashed it and I am not rewriting all of that out again! Here's a short list of its great features: - Syncs with other bank and credit card accounts so you can cherry pick transactions for your bookkeeping - Automatically estimates tax liability based on income and deductions - "Pockets" serve as different accounts that I use to set aside funds for tax liability, escrow account for deposits, and proceeds - I've set up rules to automatically cherry pick transactions from other institutions I have synced, categorize them and put them in the appropriate pocket - links with Stripe - Competitive interest rates on deposits - Operating reports, such as profit and loss - Invoicing and purchase orders - There's probably more that I've missed, but for my business of managing rental properties it's all I need! No more expensive and unwieldy QuickBooks.

Many online first business banking apps say they are the best, but as a freelance designer I’ve this app.. this app to be THE BEST.

The good and bad with these business apps is that they aren’t an actual bank so they have constraints but also can move faster than an actual bank would with certain features. The features that are actually hard are ones that a traditional bank gets right. Things like mobile check deposit.

Many apps say they do this but find out the feature is through a third party that they happen to work with so not built into Found , more so another connection or they’ve removed the feature but say it’s coming soon and it’s been many months.

That’s where this app is different. They are very transparent and the team is building more than taking away for business owners.

Their accounting and tax features are what makes them THE choice. I don’t have to deal with QuickBooks or some bookkeeper. They help me manage things and even pay my taxes to the government. It’s great!

Rather than multiple apps to manage the money for my business, I use one and that’s this app. This is an all-in-one business banking app that actually works very well.

I have been using this app for a month now and so far so good. My deposits we quick and accessible immediately. I did not have to wait 2-3 days like my traditional business account makes me wait. I signed for this app Business strictly for my online e-commerce financial needs. I can track and pay my taxes quarterly or as needed with their subscription service and they will even track my business miles so I get the best possible tax write offs possible meaning more money into my business instead of out. I think this app is great and it may. It be for every type of business or a persons needs but for my business structure and needs. It is a perfect fit and a slam dunk for me. Thank you this app and I cannot wait to learn earn with the cash back incentives.

I feel Found approaches more business in the right direction it gives me the confidence and to teach my kids how to organize a business and not be afraid I feel extra confident with Found I wish my business card had my company name on it but it’s OK I feel like I am moving forward with my life with independence and not afraid to take chances Found was a great idea my fiancé is an accountant and even she says she loves it it makes it easier for you to start a business I would like for it to be easier when you take a picture of the receipt it automatically files it with the date and time so you’re not spending so much time putting receipts in and putting it in yourself if you can do that would be awesome guys

Did into Found it has some awesome fea where paying an accountant is not in your budget anymore for a small business. Found does it all the way to handling taxes , estimate pay quarter taxes. Helps you control the employee money or sending an employee to run a errand that needs money. Set it up where they can only use the amount on the card for that particular item. Never have to worry about your employees taking your profits. They can be paid they Found and YOU can get paid thru Found to any banking account u want externally. Their banking system is great as well. I have a business card with my business name on it. My invoice always have my logo on them looking professional as Small business

I recently opened an account with this app for my new startup business and I received a wire transfer from the sale of my property! I logged in to my account to see that the deposit was on hold and they made me do some extra verification regarding my ID and business. In the process I got stuck during the ID verification process and had to call to get a new link so I could continue. It was Monday morning and I had to wait over 30 minutes to finally speak with someone. They said their risk control would send me the link “sometime” today. Ok so I waited and it ended up coming fairly quickly so I finished the ID verification and then it asked me numerous questions about the business and how this deposit pertains to the business. Then it said they would review it and get back to me in 1-3 business days. Ok so as I was writing this review which originally was a 2 star review I received notification that the deposit was approved and it was in my account! So I am now changing my mind about the 2 stars and since I am impressed with the speed and level of customer service they provide. I will continue to monitor all aspects of the account and update this review if necessary!