Xero Accounting Reviews

Xero Accounting Reviews

Published by on 2022-09-07

As a small business owner, you don’t need to have an accounting degree to use
the Xero Accounting app. It’s easy to keep track of your unpaid and overdue
invoices, purchase orders, bank account balances, profit and loss, cashflow,
bank reconciliation, bills to pay and more. Running you...


User Experience Ratings

Neutral
77.2%

Negative experience
63.2%

Positive experience
36.8%

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Reviews (25)

By

Great partner for small business

Xero feels good from the time I started using it years ago for my real estate services firm. It is fun to use, easy and setup is amazing. I am fan. I even use it for other ventures I have created, looking forward to expanding on its use. Jonathan Fleming


By

US Payroll shutdown - Time to move on

Their payroll was what kept us using Xero, it was really awesome. Now that Xero has shutdown payroll, quickbooks may just be where we need to go. I totally lost confidence on the company at the moment our payroll was pushed aside somewhere else. Besides rearranging top menu UI on the desktop, no new things being developed or meaningful improvements in years, same old, same old. Users feature request have been seating for years. XeroAccounting particularly hasn’t seen any breakthrough update since it was launched.


By

Communication

Please create another way besides your videos in order to help your customers. There are errors in every program so having an option for customer service makes for long time clients. I have been looking elsewhere and I don’t want to. I wanted to believe in your company because you presented yourself as unique and I liked that. But if there isn’t true customers service then you are unique.


By

Helpful App

As a Xero Advisor, I’ve found XeroAccounting quite helpful. It’s handy to be able to sit in a waiting room and still reconcile clients accounts. It’s also very helpful to be able to generate invoices and access important files on my phone. XeroAccounting does occasionally stumble. As a Xero Advisor, my clients contact me with questions and I’ve never had to contact support about XeroAccounting .


By

Does just what is advertised‼️

I run a mobile business where I meet customers on site. It works great to make instant invoices and either email them or have them paid by PayPal.


By

Don’t waste your time

The application features only minimal functionality, and worst yet, they don’t even support file upload for receipts. The only thing you can do is access your camera roll and they block being able to access your files, which is completely unnecessary. They have no support for iOS 11, except that XeroAccounting will load. Other than that, Xero themselves have said on their web site that they have no plans to support iOS 11 features.





By

Wonderful!

This accounting system has made a most wonderful difference in my life! Takes a while to realize it is a bit different to the competition. Great for visual people!! I highly recommend it!!


By

Worst customer service

It seriously takes them at least 1 or 2 days. I’m trying to connect my union bank feed and it won’t work. I ask support and I get a template response. Each response takes 1 day to respond. So I’m like 5 days into it and I’m still with a rep giving me a template response like “make sure you turn on your power to your computer” type of advice. So horrible!!! Stay away.


By

Hands down best accounting app for small-medium business

XeroAccounting along with it companion apps smokes Quickbooks and all the rest. Have faith and try it. You will love it. Cloud-based, mobile, easy to use, quick to learn, intuitive.


By

Way better

Had quickbooks....never will go back. This is awesome. So easy to use and gives a clean, professional look.


By

Unable to refresh account feeds

The inability to refresh account feeds makes this application useless for anything other than showing off the fact that it could be so much more if only this one function wasn’t overlooked. You will find yourself looking at stale data most of the time with no recourse other than to load the web version on your desktop.


By

Couldn’t get some functions to work and support couldn’t help

I’ve messaged support about my pay roll issue and they’re referencing their help page. I followed the page, enrolled my employees and I can’t get them to show up in the pay run. My employees pay is now a week late because I can’t get the right answers to fix this issue. I’m canceling my subscription. It’s worthless if I can’t pay my people.


By

Fantastic!

I love the simplicity of XeroAccounting, you want bells and whistles that never function try the others. Day in and day out XeroAccounting functions flawlessly.





By

Terrible service.

AMEX sync/feed has been broken for months. Support knows of the issue which affects all customers and have not been able to fix it. They suggested I upload a CSV to manually input the transactions. Please think twice about using XERO before you have your entire company using it. We will now be moving to Quickbooks.


By

Basic functionality missing

3 years I’ve used this. Still can’t copy and paste information without going into edit mode, sales tax is still broken, and sending a receipt, when marking payments made , for example when you are using XeroAccounting , cannot be done.


By

Great accounting tool but lackluster app

As an accounting system, our team likes using xero after recently replacing Quickbooks. XeroAccounting however is pretty minimal in its functionality. I have all the apps for whatever tools we use, except for this one. Dear developers, please create an app that we can use to actually get stuff done.


By

Appalling support

XeroAccounting never notifies me of new transactions despite reinstalling and ensuring notifications are fully enabled in phone settings. But the real problem is support are beyond useless and after going in circles with them for weeks I just gave up trying to help you with feedback. Leaving a review instead.


By

Xero app developer team

Thanks for putting back the profit and loss! That was fast!


By

Taxation

Requires a month cancellation notice which I found to be a little excessive. It’s like they know people will be cancelling soon after subscribing so they take as much as they can. Make an easier product and I wouldn’t jump ship. Look elsewhere for small business accounting software.


By

Good for adding receipts but not much else

Why can’t I run reports in XeroAccounting ? Let me run a cash flow, income statement and balance sheet from XeroAccounting ! I don’t need every single report but as a business owner I’d like to be able to pull up my financials at least.





By

Finally

I’m a CPA with 20 years experience and specialize in financial systems applications. Xero is fantastic and XeroAccounting does what it is supposed to do and it does it very well. With my clients and myself, I use XeroAccounting to enter receipts, reconcile Bank and credit card accounts automatically fed from the bank, and issue invoices to clients. I also use it to upload files to my Xero file storage. I don’t use XeroAccounting for financial reports, adjustments, or other things it does not allow (of course) but I do everything else in Xero cloud/browser. Xero is very intentional in its design. Learn it and you’ll love it.


By

Awesome but.....

Sometimes when I open XeroAccounting it freezes, I have to turn off screen with side button, then dbl click and close out XeroAccounting then open it again. Luckily, every time I have to do this it only happens once and not repeatedly. Other than that, it's so much easier to reconcile from app than computer. Seems to remember my rules fine(saw that someone had a problem with that) although some rules don't work on either interface, guess I gotta work on those. It's kinda tricky setting them up, kinda feel like I have to be programmer or something. Making bank rules easier would be my current suggestion with the overall service but we are talking apps here so..... Keep up the good work!


By

Don’t waste your time

The application features only minimal functionality, and worst yet, they don’t even support file upload for receipts. The only thing you can do is access your camera roll and they block being able to access your files, which is completely unnecessary. They have no support for iOS 11, except that XeroAccounting will load. Other than that, Xero themselves have said on their web site that they have no plans to support iOS 11 features.


By

Xero Triples subscription cost with no warning

Xero announced that it is removing the core feature of being able to reimburse yourself or your employees for business expenses unless you pay and extra $5 PER PERSON per month. The $30/month subscription is quickly dwarfed by this cost if you have even a small number of employees.


By

Please add refresh accounts

Accounts are not able to refresh in XeroAccounting so it’s always behind. Have to use desktop almost 100% of the time :(






A better way to Contact apps


You can now contact Xero Accounting customer service directly
via Email using our new site - AppContacter.com

Contact Xero Accounting directly


Is Xero Accounting Safe?

Yes. Xero Accounting is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 727 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Xero Accounting Is 36.8/100.



Is Xero Accounting Legit?

Yes. Xero Accounting is legit, but not 100% legit to us. This conclusion was arrived at by running over 727 Xero Accounting User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Xero Accounting Is 36.8/100.


Is Xero Accounting not working?

Xero Accounting works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Xero Accounting? Report Issue

Leave a comment:



Why should I report an Issue with Xero Accounting?

  1. Pulling issues faced by users like you is a good way to draw attention of Xero Accounting to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xero Accounting customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xero Accounting.


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