Company Name: EGOGAMES 2023 SL
About: 21 Jack is a mix of Blackjack and Solitaire. A modern version with eSports
competitions.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EGOGAMES 2023 SL
Contact e-Mail: [email protected]
https://www.facebook.com/egogamesES/
Protect your data and wallet. We investigate the developer's website (Egogames.com), verify they're legit, and uncover hidden scams or complaints.
by Be Thanking
I had another review posted however the response from the company made accusations that were completely false, I have documentation proving the falsehood, and didn’t address the content of my review.
Although there are several issues the main point was was a complete disregard to enforce their own policy prohibiting users to post personal information on their discord. When I brought this to their attention they said they removed the posts but they were clearly unaware or uninterested in what I was referring to since it remained there.
As for the harassment mentioned in their reply, the harassment was one sided towards myself and others, also documented by screenshots.
This company has a lot of different games and contests and high league payouts and they seem to be making efforts to have a good platform. Unfortunately they are random with their policies and and inconsistent enforcing them.
To the company: if you are going to respond again please be honest and avoid making accusations based on assumptions or rumors. You have the facts, use them
by -Hestia-
Not here to complain about rigged games or strange scores. I actually did very well and withdrew a few thousand within a few days. They never paid me, and then suddenly froze my account for an "investigation." They never updated me on their so-called investigation and refuse to respond to any of my emails. It's been about two months, so there's about zero chance they'll follow up now. Don't waste your time on this app! They're scammers.
And eGoGames, please don't bother replying to this review telling me to contact your support. Everything I send to that support email gets ignored, since y'all are scammers that don't pay what you owe.
by Fairplay6756
Awful customer service. I’ve played this game in multiple apps and the response I received on this one was one of the worst. Lost a significant amount of money to the same player over and over again. I think I beat this person 5% of the time yet continued to get matched. Support gave me a canned response about us being at the same level and refused to look into it in any sort of detail. If you lose to someone 95% of the time , clearly you are not at the same level. Don’t waste your money .