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by Gzumba

The Hi/Lo count on my single deck play actually reached +60!!!! This is mathematically impossible on single deck play with a 52 card game. I often get a near impossible +30 count in the 1-deck game. But a +60? This conclusively shows at least a programming error if not outright cheating!! If you play a multi deck game they can fool you into believing that high a count. But not a single deck!!! Sometimes the algorithm shifts to one highly in your favor and you can win a lot of chips. But, sooner or later, you will go into the most impossible of all losing streaks despite these impossibly high positive counts and you will continue to lose bet after bet. I admit that I get seduced in the winning streaks and enraged at the impossibility of the losing streaks. I keep yelling out "this is unfair and impossible!" Ironically, because of the intermittent positive reinforcement, I find myself playing this repeatedly and remain determined to figure out a betting strategy that will wait out the losing streaks and pay out in the winning ones. Unfortunately, there is one winning strategy: wait long enough betting low and eventually the impossible odds go away.

by Dennis888888888888

I really enjoyed this game. The UI is very polished and runs well. However, after about the first hundred or so hands, your odds of winning go down hill very quickly. My experience is similar to other one star reviews about how the “dealer” starts getting many statistically impossible 21 hands in a row. Another observation is how when you double in first hundred or so hands, you typically get a face card but afterward begin getting low cards (mostly Aces) consistently. Another tell is I set it to play with one deck. As others have mentioned, I have seen it dispense more than 4 aces on several occasions before reshuffling. This happens when the “dealer” needs it to win. It may be dispensing more of other types but I wasn’t looking for them. Also I observed after a split that I was winning, that the dealer kept giving itself cards until the sum was 36.
In conclusion, I would have gladly paid for this game because of UI and smooth play. It’s a shame it is flawed intentionally or not to predictably cheat.

by IChipfilms

Several years ago I purchased an advertisement free version of the app. In 2017 Apple updated their iOS and the version of the app was no longer compatible. I reached out to Mobilityware and was told there would be an update for my *paid* advertisement free version of the application.

2 years later I’m still waiting for that update. I still have the support emails from Mobilityware where they told me they’d update the adds free version of the app.

Now, with this most recent iteration of the app, Mobilityware is marketing the update as bug fixes and better gameplay, but the performance is now painfully slow. And worse, Mobilityware has rendered my in-app purchases, which included the benefit of free chips every 2 hours, useless. Mobilityware is NOT honoring in-app purchase agreements either.

I’ve recently reached out to Mobilityware support. In response they’ve comped me additional chips, but they’re still not honoring the purchase agreements. I still have ads pop up every time I open the app and my chips are now coming every 4 hours.

I hope Mobilityware will make this right across the board.