Contact Blackjack Support

by IChipfilms

Several years ago I purchased an advertisement free version of the app. In 2017 Apple updated their iOS and the version of the app was no longer compatible. I reached out to Mobilityware and was told there would be an update for my *paid* advertisement free version of the application.

2 years later I’m still waiting for that update. I still have the support emails from Mobilityware where they told me they’d update the adds free version of the app.

Now, with this most recent iteration of the app, Mobilityware is marketing the update as bug fixes and better gameplay, but the performance is now painfully slow. And worse, Mobilityware has rendered my in-app purchases, which included the benefit of free chips every 2 hours, useless. Mobilityware is NOT honoring in-app purchase agreements either.

I’ve recently reached out to Mobilityware support. In response they’ve comped me additional chips, but they’re still not honoring the purchase agreements. I still have ads pop up every time I open the app and my chips are now coming every 4 hours.

I hope Mobilityware will make this right across the board.

by Caubcd

This is by far the best blackjack game out there. It goes fast so you don’t have to sit there while the dealer slowly deals cards and wait for the next hand. You can get to it right away.
As far as rating this, I’d give it 5 stars
BUT, the ads were incessantly obnoxious and completely annoying by constantly interrupting the game and then I’d forget where I was and lose my concentration. One of them even requires me to power off my phone to get rid of the music!!
They said if you make a purchase, it will eliminate the adds. So I made a purchase but the ads keep coming and coming. PLEASE STOP!
Now I’m having to sit here on the phone with ITunes for hours waiting to get a refund. If you’re considering making a purchase through this app, DONT DO IT! Not if you value your time that is.

by NaturalHatty

I’ve had this game on multiple phones for almost 3 years now for plane trips solely because this game works in airplane mode and is a good 10-15 minutes time waster.

First, let’s get this out of the way: A blackjack game is only as good as the logic that goes into randomizing the cards for the House and players, and with that said, that logic in this game appears to be set on a predictable pattern and completely stacked against the player.

The House will beat you 10-15 times before allowing a 4-5 game winning streak for the player. This seems to be consistent at all tables. The House has a 50% chance of getting a hand of 19-20 against the player when the player receives low cards and has to Hit. Moreover, the House gets Blackjacks at a 2:1 rate against the player, across all tables.

Bottom line: either don’t listen to me and see this pattern unfold for yourself (it will), or avoid this game like the plague- there are better options out there that have had better card logic implemented by their developers that don’t tilt the table overwhelmingly in the House’s favor.