Contact OPTAVIA Support
Company Name: Medifast, Inc.
About: The OPTAVIA App is made for you, by you, using your feedback to optimize the
App’s existing features and add new tools to simplify and ensure a positive
experience with OPTAVIA’s program.
Features:
• Meal and Weight
tracker to record daily intake and document ongoing weight loss.
OPTAVIA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Medifast, Inc.
Verified email ✔✔
E-Mail: digitalproducts@medifastinc.com
Website: 🌍 Visit OPTAVIA Website
Privacy Policy: https://www.optavia.com/privacy-policy
Developer: Medifast, Inc.
4 Most reported problems 😔💔
My husband Craig Caswell's order #US190692614 was missing 2 items. We only received 15 instead of 17. The order was missing a blueberry biscuit and a peanut butter shake. Please send these two items ASAP. Thank you, Shirlleisa Caswell shirlleisacaswell@redacted
Full of bugs
by Rblangthr33
This has to one of the poorest developed app on my phone. Full of bugs. From just randomly dropping major parts of functionality (logging water intake) for months then suddenly reappearing to now being unable to log your meal with the correct time b/c it doesn’t recognize the daylight savings time change. Seriously, who put something this bad into the marketplace?
Unable to login
by NC Yankette
I downloaded the app and tried to establish my account but it’s saying my email or password are incorrect. This is impossible since I never logged in. I would appreciate your help with this matter.
Good start
by LJMT22
I like all the recipes and the ability to change portion sizes for individuals or families. It also needs a tracking feature. Where feulings, condiments, water, lean and green can be tracked. Even better would be a feature where you can enter what feuling you want and have the ap notify you when it’s time to have a fueling. Also in the tracking feature. A place to track weight and body measurements. Half this ap seems to be about tracking your order not your progress.
Have a Problem with OPTAVIA? Report Issue
Why should I report an Issue with OPTAVIA?
- Pulling issues faced by users like you is a good way to draw attention of OPTAVIA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OPTAVIA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OPTAVIA.
