Gardyn Reviews

Gardyn Reviews

Published by on 2026-04-14

🏷️ About: The Gardyn™ App is the perfect companion who takes care of all your plants, optimizes their growth for you, and gives you all the necessary advice along the way. Just enjoy healthy, tasty food and save time! Once paired with a compatible Gardyn device*, the Gardyn App fully manages all the aspects of it.


       


Overall Customer Experience 😎


😎 Positive experience
64.0%

🤬 Negative experience
36.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 8,179 combined software reviews.

Is Gardyn Safe?
Gardyn is very safe to use.
64/100

  Safety Analysis »»

Is Gardyn Legit?
Gardyn looks authentic and legitimate.
64/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
It’s as if no one at Gardyn has used the app before

If they think their Light Schedule experience is usable, they’ve probably never used it.

They just added a rating system to their Light Schedule, which gives feedback on if you are giving the right light to your this app, and how many hours to add or subtract if you’re not giving the right light - helpful. What’s not helpful is the way that you *edit* the Light Schedule. I imagine it was designed in response to the prompt: How might we make this the most complicated experience possible that appears customizable while also not allowing for any true customization? It’s sincerely enough to make me not recommend the this app system to anyone.

Slick, but poorly designed. Plant Babies suffer as a result.

I will make this short but I think it’s a very important point for everyone to consider who is buying these this app units which are quite an investment.

Gardyn is so poorly designed that the interface causes you to potentially kill your crop each time you open it. I wish I could share with you how many times I have inadvertently turned the lights off and also the water off without any intention of doing so. This has caused drastic results for my crops which were doing so well. Be very careful when touching anything on the homepage of Gardyn . My water function had been turned off enough times for the plants to dry out when I hadn’t inspected them for a few days. The unit itself I is quite sound, but this application that it completely relies on is very unreliable, and very confusing. Instead of having a clear toggle switch for on and off or another mechanism to ensure the specific intention of a user,The vital functions of the product are disabled or enabled with the lightest finger touch.

Very Frustrating

Every so often I get reminder to do whatever. Gardyn suggests videos to watch; all I have to do is click on the arrow, except there is no arrow, and I can’t access the videos. By some inexplicable miracle, one video did play, but when I went to play it again to check something, it had disappeared.

Additionally, this app gives no instruction on how to purchase more plant food, or even any alternatives I could use. I don’t know what I’m going to do when the food runs out. You can choose your monthly allotment of ycups, but are given no direction on where to buy any accessories. The “shop now” button on their website only directs you to the system itself, nothing else.

Thirdly, the advertise cherry tomatoes, but they don’t actually sell them. When I inquired about this I received some mealy-mouthed response about “testing” and that I could buy my own seeds, yet they continue to advertise them as an option on the site.

Renewing membership

After few troubleshooting for renewing membership , I find out that you only receive 10 cubes !!!!! Not great after fir various reasons you had to cancel . I wish they told me upfront .
This mean to make it really nice I have a choice either to buy 20 additional y cubes + shipping cost or cup for the top of each I cube I will not use , both really costly .
As much as I like my this app , I really not impressed by the quality of the service (also took me more than 10 days in between the time I get an apointment (if you work there are only apointment during work hour ) and the answer

Eh, I was expecting more

I haven’t been using Gardyn long but I can say there is a major feature missing that was sold to us; the idea that you could see every plant individually and watch its growth. You cannot. There are two cameras that give a wide view of plants and it’s hard to see the individual plants let alone tell what they are. But it’s not even a “live” view like it claims, it just takes pictures every 30 mins and shows you those as the “live feed”. There is no diagram of where each of the plants are placed, not even a blank one you can customize, I’m just not seeing the value here because how does Kelby know what the plants are if they aren’t diagrammed somewhere? How does Kelby know the right steps to take for what? I’m just at a loss here and I do have the full subscription so that’s not the problem.

App is decent, but clunky

If I were to change one thing, it would be including the room temp and humidity as a front feature in the home page resources section. Instead of it being hidden in the "advanced" user settings.

User interface is decent, but definitely steers you more towards their shop, where they can upsell you even more than they already are.

Also, accessing timelapse is cumbersome. And the camera senors don't talk to the lights. It'll take pics at random when lights are on full, leaving the photos very dark since it doesn't take overexposure into account.

My iphone is no longer compatible with my Gardyn

Do you to your updates to Gardyn ? My iPhone 11 is no longer compatible with my this app device when I first got my this app device it was compatible because it just required my phone to be an iPhone 11 not 12 but now with the updates it requires iPhone 12, which means more money to spend on a phone which is fine, but I still have to finish paying for the garden, therefore my garden is off-line and I will have to stay that way on till I get a new phone and iPhone to be exact I would’ve given five stars but due to lack of compatibility and pairing ability you get three stars

My Winter Garden

First the “con”: I dislike throwing away plastic inserts that hold the rock wool squares. I wish this app would sell just the rockwool cubes to fit.
As for the “pro”:
This makes growing herbs a lot simpler : one can leave for 2 weeks and return to find the plants are still happy. The electricity use makes this an expensive way to grow a garden but i run it thru the cloudy winter and find the bright light (even reflected off the white wall) a substitute SAD (seasonal affective disorder) therapy light! Plant some herbs, lettuce, and a few flowers,
and pull a comfy chair nearby. After a year, i suggest you I stick to small volume plants, given the small support structure for roots. A pea plant last winter climbed and twined upwards but didnt produce more than about 6 pea pods.

Overall good

Overall I like Gardyn - it’s easy to use and highlights all system settings and environmental conditions well. I like the camera views for remote monitoring.

The ycube ordering is nice and easy, though the selection is always pretty limited vs the website.

Taking one point off because Kelby, the virtual assistant, is basically useless. The AI missed all of my plants burning because I fed them too soon (well after Kelby told me to feed them, though… this app plant food is just extremely strong and dangerous for young plants) and when I was on vacation one of the tubes split and an entire column of plants wilted and were all super droopy and sad/nearly dead- Kelby said literally nothing about plants being basically dead, while I watched sadly on the camera view for 3-4 days. When I got back I fixed the tube and all but one plant recovered somewhat. still there’s pretty much no point to the AI, you have to be vigilant, and the advice it gives you is not applicable 75% of the time.

Great system, not much yield

Love everything about it except they don’t tell you that everything is miniature sized— which makes for a very small yield. Strawberries are one or two at a time, tomatoes about 6 at a time, peppers one at a time, green beans 6 at a time. Not enough to feed one person let alone a family. Great garden for herbs and lettuce, and that’s only what I’ll probably end up planting from now on so I can count on the yield- but kind of expensive just for that.
If you’re really looking to eat a variety regularly from this garden for a family you would need 10 of these systems. Quality plants, easy to manage with Kelby, great garden to just play with for kids and teaching them how plants grow.

My Gardyn

This is the absolute best thing ever. I typically cannot grow anything. I kill every house plant and don’t get me started on trying to plant things in the ground. The this app system is amazing. I have been enjoying various types of lettuce, greens, herbs, and about to harvest my first cherry tomatoes and cucumbers. I have the 3.0 system and the gardening assistant (AI), “Kelby” guides me. The system self-waters, and provides the perfect lighting. I had no clue what I was doing and my this app looks amazing. My neighbors think I have a green thumb. I absolutely love this hydroponic garden and would give 6 stars if I could!

Make sure your pump isn’t kinked

The ONLY issue I had was my fault, when assembling the tube connected to the main pump was twisted and I didn’t know how much water should be flowing through the system… I thought droplets were correct until Kerby saved me on the second full day and told me all pods should be wet! I started at the top and worked down and found a huge kink in the pump line. Now all my plants are receiving water and all is well! Love it so much so far just make sure to check your lines aren’t kinked when you assemble!

So far so good!

I’m totally new to any kind of gardening. I recently bought the 3.0. I never had much luck in the past, but so far this has been a very exciting experience (other than registering for Gardyn , that was annoying and took many attempts. Days later I finally figured it out on my own with no help from this app even though I had contacted them several times).

The Kelby Assist app isn’t as much AI as it could be, or as they lead you to believe, but I’m sure it will eventually be updated to do actual AI tasks and not just send automated one size fits all generic messages. Hopefully the time lapse feature will eventually work.

The concept is great, but a lot more engineering is in order before it becomes what the company leads you to believe it already is.

All in all I am currently very satisfied and feel confident that I have made the best decision in regards to purchasing the 3.0 instead of one from the other manufacturers.

I’m looking forward to seeing how the next two months go. If all is good I will be buying additional tower units

The app doesnt work. It literally won’t let me create my account.

App is garbage considering I can’t actually SIGN UP. On top of that, I’ve emailed support several times ab this issue and they have yet to respond to me.

Also silly is that I have to sign up on app only and can’t create an account online. If I could do it online, at least I could them sign into Gardyn ! Very bad experience thus far.

The issue - you click create an account. Then, after putting in name, phone number, and agreeing to terms Gardyn does nothing to move it forward. It instead flips to a image of greens. The image can be moved with your fingers and you can scroll it to see that the next step is above the image yet you cannot access it. It’s beyond frustrating.

And then they won’t help me get it fixed so that’s even more frustrating.

Y’all need to fix this asap. Currently, One star

Happy Customer

I was both nervous and excited about purchasing the this app 2.0. Now, I’m wondering why I hadn’t considered it sooner. Having such a wide variety of fresh, healthy herbs and vegetables growing right in your own kitchen is a game changer. The kids and I love watching them grow, and snacking when we pass by. We’re cutting down on food waste, eating healthier, saving ourselves a few trips to the grocery, and learning a little too! I would definitely recommend this, again and again. 5 stars!

Best investment ever

I recently just purchased the this app and it has been great! It does everything for you and sends little reminders when you need to fill the water or clean the tank. The only downside is that it is a little tricky to set up in the beginning but once you get the hang of it it is a bit easier. We got the this app about 2 months ago and I have already made a few large salads. It does not take up that much space at all. My daughter loves interacting with it and it gets her to eat her veggies! We moved all the way from California to Colorado in a car and all the plants did great in the Y-cubes. I would rate this a 10/5 if I could! Thank you this app!

Time-lapse and plant book are awesome

I easily connected this app Home to my home wi-fi network in July this year and I’m really happy, cause it takes me a few seconds to place an order for new yCubes. Sometimes I get lost in the plant book reading about all the unique plants like zaatar, tatsoi, monte carlo, purslane etc. this app sells 50+ varieties and plant book really helps me decide on the salads, herbs and fruits I want to experiment with. My favorite part about Gardyn is watching my plants grow in a time-lapse. Great add-on the the gardening experience with this app.

Hesitant!!

After several moths of doing online research and looking for a system that would work in my 2/2 1,200 sq. ft condo I purchased the this app.

I am now a month and two weeks in and lets just say, this has exceeded my expectations. I have fresh lettuce and herbs every day! My tomato’s are blooming as we speak. I have jalapeños and peppers getting ready to flower. I all ready have an order of peas and more peppers on the way and a few varieties of flower.

A fe key things are add water each week and make sure to keep trimming the plants and roots. Talk about amazing, the roots are so white and healthy, some go extremely fast, so keep up with it. And once a month, dump the water out clean the base and refill. Thank you!!

So Much Fun

I love the this app Kelby App. It is an illustrated mega reference book, a tutorial and store all in one. It is really a lot of fun to use to learn something new everyday about growing my plants. I know I can trust the information and everything I need to use the this app is all in one place. Ordering new seed pods could not be easier. The best part for me so far has been how easy it is to get a question answered. Amazing app to go along with the best purchase I’ve made in a long time. The this app 3.0 is great!

Love my Gardyn

It’s coming up on two years with the
Original 1.0 model. I am still loving it and it is still a great producer! They have updated the Garden's look and ease of function so I’m giving the company a 5 star rating because it continues to innovate and improve its product. I don’t have the newest model, I would if I had space and need, but the two 1.0s I have are more than enough right now!



Is Gardyn Safe? 🙏

Gardyn is very safe to use. JustUseApp Safety Score for Gardyn is 64/100.
This assessment is based on our NLP analysis of 8,179 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

88.3% of users say app is safe 👍
88.3%

9.1% of users have some concerns ⚠️
9.1%

2.6% of users say app is risky 🚨
2.6%


Is Gardyn Legit? 💯

Gardyn looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Gardyn is 64/100 .
This conclusion is based on analysis of 8,179 user reviews.

🔏 Privacy & Data Safety

Gardyn collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with Gardyn? Post a Review




Features

It brings to life Kelby™, your AI-based private gardener, who takes care of your plants 24 hours a day and lets you know everything you need to know about them.

The Gardyn™ App is the perfect companion who takes care of all your plants, optimizes their growth for you, and gives you all the necessary advice along the way.

We have the technology to reclaim our produce supply chain, restoring flavor and quality to our plates, time on our calendars, and nature in our lives.

Once paired with a compatible Gardyn device*, the Gardyn App fully manages all the aspects of it.

We care about what we eat, how we live, and where our food comes from.

  Contact Support
Developer:
Gardyn Inc.

Contact e-Mail: