e-charge app not working? crashes or has problems?

e-charge Status

Published by Renovatio Asset Management SRL on 2024-01-25

The mobile application of Romania's largest electric vehicle charging station
network, e-charge. With this app, electric vehicle drivers and e-charge members
can find the closest EV charging stations, check the real-time availability of
the stations, view their profiles, list their charging sessions and more.

I have a problem with e-charge

Are you having issues? Select the issue you are having below and provide feedback to e-charge.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with e-charge? Report Issue

Common e-charge Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot e-charge app on iOS and Android devices. Solve all e-charge app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

e-charge iPhone Issues and Solutions

e-charge iOS app crashes, not working, errors
e-charge iOS app network issues
e-charge on iOS has black/white screen

e-charge Android App Issues and Solutions

e-charge has errors/crashing/not working
e-charge server network connectivity issues
e-charge has black screen

e-charge iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever e-charge app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix e-charge app crashes or not working on Iphone (iOS):

Close and restart the e-charge app on iPhone
Update e-charge app to the Latest Version for iOS
Uninstall and reinstall e-charge iPhone app
Update your iPhone to the latest iOS version

Fix e-charge on iPhone unable to connect to server/internet connection issues::

To resolve e-charge network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix e-charge black/white screen (blank screen) on iPhone:

Follow the e-charge iOS app troubleshooting guide Here →

e-charge Android App Issues and Solutions

Fix e-charge not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent e-charge app issues:

Force Stop the e-charge App
1. On android, goto "Settings" » click e-charge app. » click "Force Stop".

Update e-charge to the latest version on PlayStore

Clear e-charge App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "e-charge app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch e-charge.

Fix e-charge unable to contact server/ e-charge internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click e-charge » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got e-charge » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-charge on android.

Solve e-charge black/white screens issue on Android:

Follow the e-charge android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Renovatio Asset Management SRL, developers of e-charge.

93.33% Contact Match

Developer: innogy eMobility Solutions GmbH

E-Mail: [email protected]

Website: Visit e-charge Website

93.33% Contact Match

Developer: Rayanmehr Mobile

E-Mail: [email protected]

Website: Visit Rayanmehr Mobile Website

About this app

The mobile application of Romania's largest electric vehicle charging station network, e-charge. With echarge, electric vehicle drivers and e-charge members can find the closest EV charging stations, check the real-time availability of the stations, view their profiles, list their charging sessions and more...