Brio Reader app not working? crashes or has problems?

Brio Reader Status

Last Updated on 2024-04-25 by Eden Livres

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Common Brio Reader Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Brio Reader app on iOS and Android devices. Solve all Brio Reader app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Brio Reader iPhone Issues and Solutions

Brio Reader iOS app crashes, not working, errors
Brio Reader iOS app network issues
Brio Reader on iOS has black/white screen

Brio Reader Android App Issues and Solutions

Brio Reader has errors/crashing/not working
Brio Reader server network connectivity issues
Brio Reader has black screen

Brio Reader iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Brio Reader app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Brio Reader app crashes or not working on Iphone (iOS):

Close and restart the Brio Reader app on iPhone
Update Brio Reader app to the Latest Version for iOS
Uninstall and reinstall Brio Reader iPhone app
Update your iPhone to the latest iOS version

Fix Brio Reader on iPhone unable to connect to server/internet connection issues::

To resolve Brio Reader network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Brio Reader black/white screen (blank screen) on iPhone:

Follow the Brio Reader iOS app troubleshooting guide Here →

Brio Reader Android App Issues and Solutions

Fix Brio Reader not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Brio Reader app issues:

Force Stop the Brio Reader App
1. On android, goto "Settings" » click Brio Reader app. » click "Force Stop".

Update Brio Reader to the latest version on PlayStore

Clear Brio Reader App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Brio Reader app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Brio Reader.

Fix Brio Reader unable to contact server/ Brio Reader internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Brio Reader » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Brio Reader » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Brio Reader on android.

Solve Brio Reader black/white screens issue on Android:

Follow the Brio Reader android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Eden Livres, developers of Brio Reader.