Contact SongbookPro Support

by Tenkisan

I’m coming from the free version of Songbook so I paid for this one expecting it to be a lot more refined. I converted all of my songs over to Pro and I immediately ran into some ergonomic issues. There is no way to edit or add chords outside of entering the chord in the song file. Then, the software picks the default chord shape which is sometimes not the chord I want to play. It also does not show all the chords at one time, just a few until it runs out of space. The auto scroll feature starts as soon as you open the file. It should start scrolling on the song start and stop scrolling when the song ends. Sometimes the software will lose the link between the song associated with the display, requiring a re-link. There are perhaps a few others, but these are the ones that stick out the most.

by Ephie_22

This app has everything I needed, I love it.
It is extremely useful, I llove the fact that it is only a one time purchase and I love all the features it has. I use it with a page turner pedal and it works wonderfully. I use it for chords and for sheet music as well.
It is versatile and extremely useful.

The only thing I would like to see improve is the customer service. After an iOS update the app stoped working for me and it kept reverting back to the unpaid version even though I had paid for the full version. That was annoying. I wrote about 5 emails reporting the issue and heard back not once. I was kind of new to the app so I didn’t know if it was something that would be fixed in an update or not, so that wasn’t a good experience. That’s the only reason I’m not giving it 5 stars.

by Scott19990

Since I purchased SongbookPro, I have tried other more complicated apps. This app is almost perfect for me. The only thing I would request is for the tempo to be sent out thru midi. Currently I have the one midi function in the app to trigger the correct patch in my Boss looper, but if I use the same patch for other songs with a different tempo, I need to manually adjust the tempo on drum machine on the looper. OnSong sends the tempo by default, but is way more complicated than I need. If the developer could add the tempo out to midi when the song is loaded, that would be really great. For my workflow, this would be perfect…move to next song and the patch changes on the looper and tempo is sent to the looper. Smooth transition into the next song. I am crossing my fingers hoping the developer reads this and could accomplish it.