Charge&Fuel Status

Last Updated on 2023-01-23 by LogPay Transport Services GmbH

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

80.0%

Connection

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Charge&Fuel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Charge&Fuel app on iOS and Android devices. Solve all Charge&Fuel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Charge&Fuel iPhone Issues and Solutions

Charge&Fuel iOS app crashes, not working, errors
Charge&Fuel iOS app network issues
Charge&Fuel on iOS has black/white screen

Charge&Fuel Android App Issues and Solutions

Charge&Fuel has errors/crashing/not working
Charge&Fuel server network connectivity issues
Charge&Fuel has black screen

Charge&Fuel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Charge&Fuel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Charge&Fuel app crashes or not working on Iphone (iOS):

Close and restart the Charge&Fuel app on iPhone
Update Charge&Fuel app to the Latest Version for iOS
Uninstall and reinstall Charge&Fuel iPhone app
Update your iPhone to the latest iOS version

Fix Charge&Fuel on iPhone unable to connect to server/internet connection issues::

To resolve Charge&Fuel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Charge&Fuel black/white screen (blank screen) on iPhone:

Follow the Charge&Fuel iOS app troubleshooting guide Here →

Charge&Fuel Android App Issues and Solutions

Fix Charge&Fuel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Charge&Fuel app issues:

Force Stop the Charge&Fuel App
1. On android, goto "Settings" » click Charge&Fuel app. » click "Force Stop".

Update Charge&Fuel to the latest version on PlayStore

Clear Charge&Fuel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Charge&Fuel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Charge&Fuel.

Fix Charge&Fuel unable to contact server/ Charge&Fuel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Charge&Fuel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Charge&Fuel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Charge&Fuel on android.

Solve Charge&Fuel black/white screens issue on Android:

Follow the Charge&Fuel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LogPay Transport Services GmbH, developers of Charge&Fuel.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ChargePoint Website

Privacy Policy: https://na.chargepoint.com/privacy_policy

Developer: ChargePoint, Inc.

58.33% Contact Match

Developer: Heartinz Technologies Pvt Ltd

E-Mail: [email protected]

Website: 🌍 Visit Charge Meter Website

About this app

Charge your vehicle at all affiliated charging points and refuel, both cashlessly, at all LOGPAY's places of acceptance in Europe. 1) Find charging stations and refueling stations nearby (via smartphone or Carplay). 4) Keep track of the transactions of your CHARGE&FUEL CARD**. - Filter exactly according to your needs, e. g. - Start and stop charging sessions via app** (e. g. - Filter exactly according to your needs, e. g. * The entities LOGPAY Financial Services GmbH and LOGPAY Transport Services GmbH provide their services under the joint business name "LOGPAY Group of Companies". ** The full use of the CHARGE&FUEL App requires the addition of a CHARGE&FUEL CARD. With the CHARGE&FUEL app and the corresponding CHARGE&FUEL CARD from the LOGPAY Group of Companies*, you are perfectly equipped for charging AND refueling your vehicle. The LOGPAY CHARGE&FUEL App – simple charging and fueling. Charging and/or Mobile Fueling can be activated for this card as required. Feel free to write to us at chargeandfuel@logpay. de! Do you have feedback, criticism or compliments? We are constantly trying to improve ChargeFuel .