Contact Meta Viewpoints Support
Published by Facebook, Inc. on 2023-12-19 About: Join Us in Shaping the Future of Technology
• Earn points and rewards - Get
rewarded for participating in programs like surveys, tasks and research.
•
You’re in control - Before you decide to join a program, we'll explain what
data the program collects and how it's used.
How to Contact Meta Viewpoints Customer Service/Support
Listed below are our top recommendations on how to get in contact with Meta Viewpoints. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Meta Viewpoints. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Facebook, Inc.
70.59% Contact Match
Developer: Facebook
E-Mail: [email protected]
Website: Visit Meta Viewpoints Website
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Privacy & Terms:
https://www.facebook.com/help/viewpoints/tos
Reported Issues: 21 Comments
By Carliss Golphin
7 months agoI am old $5 for my last payment try to log into parts and the website has not been responded but I'm still doing the task then sending repeated messages the payment support and help support for the last two weeks I'm thinking about deleting the whole thing and I've been with you point for the last couple of years I'm starting to really think this is a waste of my time
By mary sharp
1 year agoplease help me get my m rewards
By Katherine Downing
1 year agoI have not received my last 4 payments
By Justin Sanders
1 year agoHi recently my Facebook account was hacked and I made a new account and I can't seem to make viewpoints account with my new Facebook account
By Janis Walker
1 year agoI am owed 2 payments of $5 the first was sent almost a month ago on Aug 1st, the second on August 23, I have received neither
By Lisa Logar
2 years agoI am trying to do step 2 in signing up for viewpoints but when I enter my email, and hit the confirm button, it tells me that " something went wrong". How can this be fixed so that I am able to start using this application?
By Xolani
2 years agoI have a problem which is that you are paying money into my PayPal account but when I am checking my PayPal account there is no money that appears in my PayPal account my question is will money be sent into my PayPal account that you have already paid to my PayPal account once I verify it or what will happen
By Roxanne
2 years agoIs there anyway to change how you receive your payments for doing Facebook viewpoints? I originally set it up with PayPal but I had to cancel that account. Any help is greatly appreciated!
By Aditiawan Wicaksono
2 years agoKenapa code yang dikirim ke sms tidak terkirim?
By Consuelo salazar
2 years agoPlease post the $10 owed to my paypal asap sent proof
By Sheila Romaniello
2 years agoHello I hate to complain but I have contacted support 2 times now and only been paid once when owed for 5 occurances now. It states up to 10 days but the first one I had done was July 7th so I don't quite understand what's going on and why I'm not getting my oay on PayPal! Pleasr help?!?! I =early enjoy this app but I don't understand the point if I'm not getting the pay you all state.
By Victoria Schron
2 years agoYes Bailee I am having the same exact issue with the Recommendations program. I uninstalled and reinstalled app but same issue. I will let you know if I find out how to fix this and could you please do the same?
By Dwight S Ellison
2 years ago( REVISED COMMENT ) just started viewpoints- I'm in the conversations portions of the surveys ,.. ( you speck your answers ) Well after speaking answers and releasing the record mic button - I get a error message,.. I've checked settings- Use in background- 💯 Display over - 💯 Allow location - 💯 Allow mic use ( no other options to approve) - 💯 Battery saver -Off I can't seem to find any help section, link or anything that will give some type of technical help !!!!
By Baillee Ontko-Bergevine
2 years agoI've been chosen for the Recommendations program, but every time I try to open it to do it, it says, "Couldn't Load Program," and has said that same thing since I was invited to do it almost 24 hours ago 🤷🏼♀️ anyone know how to fix this or had the same issue??
By Casey Moriarity
2 years agoI cannot log onto my account. Please help
By Casey Moriarity
2 years agoI get emails for my program but can't log in.
By Barbara Hughett
3 years agoI am participating in the Locations program... I completed task one with no issues but when I tried to finish up task 2 it wouldn't let me submit it. I have taken screenshots of everything. The proof that I completed the task as well as the error message I received on up until the task expired. I just want to know if I'm going to miss out on the rewards even though I completed it in time and because it wasn't my fault I couldn't submit it to you all. Please let me know something asap. Thank you.
By Bethany Escue
3 years agoI was doing the 10 day Facebook viewpoints and I'm stuck on day 7. I can't get past it cuz it says it's can load the program. how do I fix this?
By meghanesque
Would love this app if only...
I’ve completed 2 programs with no problems, but I just started my 3rd program a couple days ago knowing I wouldn’t have time to complete it in one go, but also knowing from the previous 2 that I’d be able to pause and get back into it for another 7 days to complete. BUT when I went back to it and hit continue, it is just giving me buffering/loading cycle icon and then a message to try again. I’ve tried again, and again, all while rebooting, waiting, rebooting again and waiting to open when I was at home with the most powerful WiFi, and still same result. I’ve managed to find a way to contact someone (albeit, having to send a message that’s for questions about your payment, not finding anywhere to go for an actual person to speak with regarding this kind of problem) and the answer I got was that I probably needed to upgrade my internet browser. But I’m not using a browser I’m using this here app, see. And regardless, the 2 browsers I use on my phone are updated anyway, if that was even a factor. I sent message back with this info and haven’t heard anything. I was very much looking forward to add this finished program’s reward to my balance and using it but I’m running out of days left before the program will disappear. SO, all that ranting just to say, it’d be great if there was a more accessible and obvious “real human being chat representative” that could help with this.
By thekarentheywarnedyouabout
Unusable app. Crashes constantly.
I downloaded this app after seeing it advertised on Facebook and was given a program to complete almost right away. However, I didn’t have time to complete it right at that moment, so it was a couple days before I was ready to complete it. When I logged back into the app and tried to complete the program, the app crashed immediately when I tried to click on the program to open it. The program was not expired, as it says exactly how long it has left before it expires. It’s still not expired as I type this. I tried checking to see if I needed to update my app, but I have the latest version. I tried refreshing my app, but it still crashed. I tried logging out and logging back in, but no difference. Finally, I decided I would contact their help center to see what I needed to do—except, apparently that doesn’t exist. Their “help center” is just an FAQ page with no way to actually contact them with any real problems, or to let them know of a bug you’ve experienced. What kind of company doesn’t have customer service?? Hopefully a developer sees this review and contacts me, because from what I’ve seen so far, I’m not impressed. I’d love to be able to actually try the app and give it a real review.
By RickysGirl86
Unable to update…can’t load program
I am participating in a task - the locations one, and since I did an update to my iPhone (to iOS 14.7.1) it won’t let me participate. It keeps saying “couldn’t load program - there was a problem loading this program. Please try again in a few minutes”. I have checked to make sure that location is enabled, tried in WiFi, in data, rebooted my phone…nothing works. It let me start the program but cannot update anything. And there is no where to contact anyone to find out why in the help section. What’s going on? I’m losing out on some good points!!! It’s worked in the past! I don’t want to lose the entire campaign!
Have a Problem with Meta Viewpoints? Report Issue
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Why should I report an Issue with Meta Viewpoints?
- Pulling issues faced by users like you is a good way to draw attention of Meta Viewpoints to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Meta Viewpoints customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Meta Viewpoints.
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