Contact Picture Bird Support

I downloaded the trial version because I wondered what bird was being so loud outside. I’m not a bird enthusiast or anything. Of course I was automatically charged the $40 yearly price instead of the $3.99 monthly price. No apps with integrity in their product have to deceive people into something that they don’t want. Any such contract has no legal binding as a signature is only proof of deception. Contracts are agreements between two parties. What is written and signed only proves that two parties were either in agreement or one was deceived. Let’s look at the fine print. It’s “fine” because it’s meant to deceive. Otherwise it would be written clearly in bold. And there wouldn’t be unhappy people. This isn’t a game show and we’re sore losers! The solution is simple. You pay for what you use. No harm no fowl. If you have a useful product then people will happily pay for it. That’s why companies with integrity withstand the erosion of time. This applies to all apps that iTunes have yet to afford the courtesy to their customers with this free trial madness! This has got to stop! It leaves us with a bad taste i our mouth. Shame on iTunes and Shame on you!

It is challenging to get close enough to get a big picture of wild birds, so I am discounting the error rate a bit. However, I am a Florida resident and this app keeps suggesting that my photos are of Australian and New Zealand birds. For example , type of ibis with its distinctive beak was identified as a black swan. A red wing black bird with the wing color clearly showing was also mis-identified. That one should have been easy. It also identified similar pictures of the same bird as different birds. I was looking for an app that could help me identify the tougher ones but tested it out on species I knew. Very disappointed!

Honestly I had high hopes for the app but it didn’t even identify the birds correctly. I sent an email quite a while ago to request a refund because even though I stopped the subscription somehow I was still charged for it. It took $40 out of my account and my account went negative and my bank charged me more money for them taking out money that was supposed to have been canceled. No answer from any of the app makers. Highly upset. Down that money that I desperately needed. Don’t trust the app when they do things like this. 😡